AUGUSTO FURBINO SAMPAIO SOBREIRO
Waterford ,Ireland
Summary
Reliable production assistant with brewery industry experience. Offers good communication and good judgment to effectively meet team needs. Proactive planner and problem solver. Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Waiter
The Gingerman Bar
Waterford, Ireland
09.2024 - Current
- Advised on food and drink choices based on customer preferences.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Handled payment transactions to guarantee smooth customer checkout process.
- Kept tables clear of used crockery, glassware and cutlery.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Floor staff member
Kasbar
Waterford, Ireland
09.2024 - Current
- Maintained high standards of personal presentation, reflecting positively on business image.
- Performed regular cleaning duties; as a result, maintained hygienic conditions on the shop floor.
- Supported inventory checks for accurate record keeping.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Monitored and reported suspicious activity to security officer to avoid theft.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Assisted in stock control and management for smoother operation.
Sales assistant
Dunnes Stores
Waterford, Ireland
10.2024 - 01.2025
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Requested and checked customer IDs at checkout for age-restricted products.
- Helped customers obtain specialised help for refunds and exchanges.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Maintained knowledge of products and features to provide recommendations to customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Inspected products for damages and expiry dates before processing refunds.
- Operated cash registers with accuracy and processed cash and card transactions.
Production Assistant
Lebenbier Brewery
Santa Luzia, Brazil
03.2023 - 08.2024
- Set up and broke down production equipment, storing properly to reduce damage
- Maintained production binders and documentation for accurate recordkeeping
- Maintained clean and orderly work areas, gathering tools and equipment and end of shift
- Inspected equipment to verify proper function and to identify safety issues
- Monitored and adjusted production schedules as directed, making adjustments for unexpected events
- Followed written and verbal directions, interpreting blueprints and schematics to verify job specifications
- Main responsible for production of special beers
- Helped when necessary to deliver products in 30L and 50L barrels, bottles and growlers
Production Assistant
Barruka Brewery
Caxambu, Brazil
10.2020 - 02.2023
- Monitored and adjusted production schedules as directed, making adjustments for unexpected events
- Collaborated with management and internal teams to resolve production issues and restore operations
- Managed digital media files and followed file naming conventions to promote ease of access
- Set up and broke down production equipment, storing properly to reduce damage
- Maintained clean and orderly work areas, gathering tools and equipment and end of shift
- Worked with external vendors to find supplies and equipment
- Followed written and verbal directions, interpreting blueprints and schematics to verify job specifications
- Complied with health and safety requirements, proactively reporting hazards to supervisors
- Documented and maintained records of production data, verifying compliance with reporting standards
- Inspected equipment to verify proper function and to identify safety issues
- Maintained production binders and documentation for accurate recordkeeping
- Delivered products in 30L and 50L barrels, bottles and growlers
Production Assistant
Ragnarök Brewery
Belo Horizonte, Brazil
06.2016 - 09.2019
- Collaborated with management and internal teams to resolve production issues and restore operations
- Complied with health and safety requirements, proactively reporting hazards to supervisors
- Monitored and adjusted production schedules as directed, making adjustments for unexpected events
- Maintained production binders and documentation for accurate recordkeeping
- Managed digital media files and followed file naming conventions to promote ease of access
- Set up and broke down production equipment, storing properly to reduce damage
- Worked with external vendors to find supplies and equipment
- Maintained clean and orderly work areas, gathering tools and equipment and end of shift
- Followed written and verbal directions, interpreting blueprints and schematics to verify job specifications
- Inspected equipment to verify proper function and to identify safety issues
- Documented and maintained records of production data, verifying compliance with reporting standards
Education
LVL 6 CERTIFICATE - Beer Production
CESUMAR - CENTRO DE ENSINO SUPERIOR DE MARINGÁ
06.2022 - 06.2024
LVL 6 CERTIFICATE - Internet Computing
Instituto Federal de São Paulo
Skills
- Production planning
- Problem solving
- Administrative support
- Production support
- Social media knowledge
- Equipment sterilisation
- Microsoft Office
- 5S
- ISO 9001
Custom
Personal Information
Affiliations
- Sports, Languages
Languages
English
Upper intermediate
Portuguese
Native
Spanish
Elementary
Timeline
Sales assistant
Dunnes Stores
10.2024 - 01.2025
Waiter
The Gingerman Bar
09.2024 - Current
Floor staff member
Kasbar
09.2024 - Current
Production Assistant
Lebenbier Brewery
03.2023 - 08.2024
LVL 6 CERTIFICATE - Beer Production
CESUMAR - CENTRO DE ENSINO SUPERIOR DE MARINGÁ
06.2022 - 06.2024
Production Assistant
Barruka Brewery
10.2020 - 02.2023
Production Assistant
Ragnarök Brewery
06.2016 - 09.2019
LVL 6 CERTIFICATE - Internet Computing
Instituto Federal de São Paulo
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