Atif Ashfaq
Oranmore ,Ireland
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organised and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
13
13
years of professional experience
Work History
Operations Manager
Digital Peak Ltd
Galway , Ireland
10.2018 - 07.2023
- Analysed financial data to track and achieve budget targets.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Repairing Mobile Phones, Tablets, Lptops, Macbooks, Desktop etc.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Managed scheduling, training and inventory control.
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Operations Manager
iPear Solutions ltd
Galway , Ireland
09.2016 - 09.2018
- Analyse financial data to track and achieve budget targets.
- Reduced costs and improved operations by analysing processes and customer feedback.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Repairing Mobile Phones, Tablets, Laptops, MacBook, Desktop etc.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Managed scheduling, training and inventory control.
- Addressed customer concerns with suitable solutions.
Assistant Chef
Crown Palaza
Galsgow, Scotland
03.2014 - 10.2015
- Plated dishes according to menu and dietary requirements.
- Thoroughly cleaned and sanitised knives and cutting boards, storing correctly to maximise kitchen efficiency.
- Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
Restaurant Shift Supervisor
Trattoria Guidi
Airdrie, Scotland
01.2012 - 07.2013
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
Sales Assistant
Flames Scotland
Glasgow , Scotland
08.2010 - 12.2011
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Received and processed product returns.
Education
Higher National Diploma - Hospitality and Business Management
New college Lanarkshire
Motherwell, Scotland 09.2012
Higher NAtional Certificate - Hospitality Administration And Management
New College Lanarkshire
Motherwell, Scotland05-2011
Intermediate in Commerce Studies - Business And Commerce
Punjab Group of Colleges
Lahore08-2006
Matric in Science Studies - Science Education
Punjab Board Of Secondary Education
Lahore Pakistan08-2004
Skills
- Inventory control
- iT Technician with 8 Years experience of repairing IT devices
- Customer Service
- Customer Retention
- Staff retention
- Process improvement strategies
- Product inspections
- Quality compliance procedures
- Work in High-pressure environments
- Solutions development
- Cost reduction and containment
- Profit and loss analysis
- Communication improvements
- Relationship building
- Staff Training
- Decision-Making
- Full Irish Driving License
Timeline
Operations Manager
Digital Peak Ltd
10.2018 - 07.2023
Operations Manager
iPear Solutions ltd
09.2016 - 09.2018
Assistant Chef
Crown Palaza
03.2014 - 10.2015
Restaurant Shift Supervisor
Trattoria Guidi
01.2012 - 07.2013
Sales Assistant
Flames Scotland
08.2010 - 12.2011
Higher National Diploma - Hospitality and Business Management
New college Lanarkshire
Higher NAtional Certificate - Hospitality Administration And Management
New College Lanarkshire
Intermediate in Commerce Studies - Business And Commerce
Punjab Group of Colleges
Matric in Science Studies - Science Education
Punjab Board Of Secondary Education
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