Digital Transformation Leader & System Architect Experience: ~18 years in the complete Software Development Life Cycle (SDLC), managing both solo projects and large, diverse teams.
Profile Summary:
Proven Innovator: Demonstrated success in operational improvement, technical innovation, and cost-saving strategies through creative automation and system optimization.
Leadership: Experienced in leading global, cross-functional teams to deliver major technology initiatives, consistently driving projects from concept to completion.
Technical Expertise: Versatile system architect with a technology-agnostic mindset, proficient in enterprise and solution architecture, legacy system modernization, and platform design. Adept in application and UI development across various technologies.
Methodologies: Skilled in Agile and Scrum frameworks, with a track record of effectively organizing, leading, and motivating teams to achieve outstanding results.
Professional Attributes: Highly organized and dependable, adept at managing multiple priorities with a positive attitude. Committed to taking on additional responsibilities and risks to achieve team and organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Technical Lead And Architect
Cognizant Ireland, Google TVC
Carlow
01.2020 - Current
Spearheading many successful implementations and delivery of numerous complex and interconnected Pega Workflow Solutions for Corp Engg at Google.
Collaborated closely with the Google SRE, Overground, EIP, Google Cloud, Network Security and various other teams to implement Pega in GKE infrastructure, establishing robust connections with diverse systems and Google APIs
Coordinated with several external vendors to resolve integration issues and successfully designed and developed system integration with approx 20 different Google Public, Private, Corp APIs and third-party systems using Pega for critical business functionalities.
Experienced in various Google internal processes and tools such as Ganapati, Codelab, Cider, Terraform, Puppet, Pantheon, Boq, Grants, Sphinx, TwoSync, ACL, Rapid, Rollout, YAQS etc..
Implemented numerous successful Pega Workflow automations using Google Cloud Infrastructure, API, Chatbot and ML resulting in up to an 80% automation in some case.
Identified process automation opportunities using NodeJS, Cloud Functions, App Scripts, Go, python or JavaScript and introduced innovative solutions to enhance system performance.
Oversaw the migration of legacy systems to modern architectures using GCP, minimizing downtime, data loss and maximizing scalability and performance.
Oversaw the design and implementation of a Privacy Solution in Pega by utilizing different Google Tools including GDrive, Storage GUTS, Buganizer, PubSub, and BQ.
Lead System Architect, Pega
Hexaware Technologies
Portland, OR
12.2018 - 01.2020
Designed, developed, and led a highly robust and efficient PEGA application for processing Medicare enrollment and eligibility data.
Created efficient automation to process high volumes of incoming data in flat file formats containing 5-25 million records, guaranteeing accuracy and compliance.
Created intuitive UI with a focus on meeting stringent client specifications for smooth data processing and eligibility assessment
Developed detailed analytical reports and dashboards that provided valuable insights into processed data.
Developed and implemented Pega System Architect solutions to meet business requirements reduced processing time by up to 75%
Analyzed system architecture, performance, scalability, security, and availability of the Pega System Architect platform.
Lead System Architect, Pega
Bank Of Nova Scotia
Toronto
01.2016 - 07.2018
Designed and developed intricate PEGA applications for various internal and external business procedures for the bank using Pega HTML, CSS, and Javascript.
Designed and Developed custom authorization modules for applications and prepared technical design documents based on the functional specifications
Increased efficiency and user convenience by developing reusable assets for Shared Service Framework and enhancing the existing SSO module for PEGA 7.1.
Streamlined operations and reduced case processing time by 30% through integration of web services into Pega applications and optimization of User Interfaces.
Senior Systems Architect, Pega
CIBC Bank
Toronto
01.2015 - 01.2016
Introduced new online channel for CIBC banking users to open new accounts (Deposit and Credit Cards), reducing workload on branch users.
Leveraged Core Engine of Compass application and modified it to fit tailored requirements for OAO.
Enacted Omni Channel Processing to enhance efficiency, enabling case preservation from online platforms and seamless resumption at Branch level.
Overcame challenges and complexity in online channel integration, reusing existing BRE and creating new interfaces.
Increased customer onboarding efficiency by 40%
Senior Technical Architect
Cognizant Technology Solution
Toronto
07.2006 - 12.2014
Successfully designed and implemented many PEGA applications for various North American banks including TD, RBC for different internal and user facing bank processes like Insurance coverage & processing, Credit Card application, processing, dispute management, Customer Service process managements.
Collaborated on multiple initiatives to improve workflow efficiency, enhance user interface design, optimize database performance, and integrate with third-party systems by utilizing different technology in stack like Pega, JAVA, Javascript, CSS, HTML, SQL, .NET
Successfully guided teams during development and delivery phases, ensuring efficient coordination between onsite and offshore members.
Designed and implemented attestation tool for General Ledger A/Cs, incorporating account grouping, routing for approval, and reporting features that enhanced GL attestation timelines by roughly 70%.
Managed and executed multiple successful Pega Application migrations, upgrades, and new installations involving tasks such as web server installations (e.g., Tomcat), database connections (e.g., Oracle, DB2, MSSQL), and integration with external systems (e.g., VROL, DCR).
Education
Bachelor of Technology - Electronics And Communication Engg
West Bengal University of Technology
West Bengal, India
06-2006
Skills
Enterprise Architecture Design
Pega Lead System Architect
Google Cloud Platform Infrastructure & Design
GCP API Integration, Network and Security
Microservices Architecture & API Development
Machine Learning, Gen AI & Model Training
Logging, Monitoring & Performance Tuning
Java, Javascript, CSS, NodeJS, SQL, Terraform
Affiliations
Accomplished and Award Winner Landscape Photographer
Proficient Hiker and Wilderness Explorer. Loves Biking, Kayaking and Travelling
Cricket Coach in Ireland for Pre-Teen Kids
Loves Comic Books, Action, RTS and Role Playing Video Games, Movies
Fan of Star Wars, Lord Of the Rings, Harry Potter, Marvel and DC Movie Universe
Fan of Queen, Linkin Park, Beetles, Hans Zimmer, Jasper Kyd
Accomplishments
Runner-Up in Natural Landscape Photographer, 2022
Top 100 in International Landscape Photography, 2020
Winner of Employee of the Month and Innovation Awards
Certification
-> Pega CSA ->Pega CSSA ->Pega CCA ->Pega CMBB
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
French
Intermediate (B1)
B1
Timeline
Technical Lead And Architect
Cognizant Ireland, Google TVC
01.2020 - Current
Lead System Architect, Pega
Hexaware Technologies
12.2018 - 01.2020
Lead System Architect, Pega
Bank Of Nova Scotia
01.2016 - 07.2018
Senior Systems Architect, Pega
CIBC Bank
01.2015 - 01.2016
Senior Technical Architect
Cognizant Technology Solution
07.2006 - 12.2014
Bachelor of Technology - Electronics And Communication Engg
West Bengal University of Technology
-> Pega CSA ->Pega CSSA ->Pega CCA ->Pega CMBB
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