Ataà khribech
Dublin
Summary
A dedicated professional with a proactive attitude and exceptional skills in conflict resolution and customer service. Demonstrates tolerance under pressure and excels in multilingual communication, ensuring effective interactions across diverse environments. Utilises critical thinking and problem-solving abilities to address challenges efficiently, fostering positive outcomes. Committed to continuous improvement and career advancement within dynamic settings.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Flight attendant
Ryanair
Dublin, Ireland
04.2022 - Current
- Delivered comprehensive safety presentations for enhanced onboard security awareness.
- Assisted passengers with special needs, promoting inclusivity and compassion in service delivery.
- Facilitated smooth boarding and deboarding processes, maintaining punctuality and orderliness.
- Managed in-flight emergencies, demonstrating quick thinking and problem-solving abilities.
- Coordinated effectively with other cabin crew members for seamless service execution during flights.
Waitress supervisor
Dulcis in fundo
Gubbio, Italy
04.2021 - 10.2021
- Adhered strictly to health and safety regulations, maintaining safe working conditions at all times.
- Enforced strict cash handling procedures-minimising discrepancies at end-of-day tallies.
- Collaborated with management on promotional events, bringing in more business during off-peak times.
- Initiated weekly team meetings for better communication among staff members.
Au pair
.
Birmingham, UK
01.2020 - 08.2020
- Fostered emotional well-being with nurturing childcare techniques.
- Organised fun outings during school holidays.
- Promoted good hygiene with regular bathing routines.
- Taught basic manners to foster respectful behaviour.
Waitress
Catignano, Madonne et Messer, L'antico frantoio
Gubbio, Italy
07.2016 - 09.2018
- Utilised professional communication skills to resolve customer complaints.
- Accommodated special event needs, provided customised services for parties.
- Improved customer satisfaction by providing efficient and friendly service.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
Education
A-Levels - Administration, finance and marketing
Cassata Gattapone
Gubbio, Italy 09.2014 - 06.2019
Skills
- Tolerance under pressure
- Proactive attitude
- Skilled in conflict resolution
- Multilingual communication
- Customer Service
- Critical thinking and problem solving
- Positive attitude
Timeline
Flight attendant
Ryanair
04.2022 - Current
Waitress supervisor
Dulcis in fundo
04.2021 - 10.2021
Au pair
.
01.2020 - 08.2020
Waitress
Catignano, Madonne et Messer, L'antico frantoio
07.2016 - 09.2018
A-Levels - Administration, finance and marketing
Cassata Gattapone
09.2014 - 06.2019