Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Aswin Sivam Ravikumar

Senior Analyst, Business Intelligence
Dundalk
Aswin Sivam Ravikumar

Summary

Result-driven IT Professional offering experience in Business Intelligence, Data Analysis, and cloud-based platforms. Decisive leader and reliable team builder focused on achieving project objectives with a creative and performance-oriented approach.
  • Proficient in BI methodologies, data management, modeling, and visualization techniques.
  • Skilled in SQL, data warehousing, ETL processes, Excel, and leading BI reporting tools (Tableau, Power BI, QlikView), Machine Learning.
  • Bridge the gap between technical complexities and business requirements, collaborating with stakeholders from various departments.
  • Develop dashboards and reports with meaningful insights, enabling data-driven decision-making.
  • Strong analytical and problem-solving skills for data analysis, trend identification, and pattern recognition.
  • Successful track record leading end-to-end BI projects, ensuring timely delivery and customer satisfaction.

Overview

5
years of professional experience
5
years of post-secondary education

Work History

Virtustream by Dell Technologies , Cork

Senior Analyst -Business Intelligence
2022.04 - Current (1 year & 11 months)

Job overview

Business Benefits Realized:

Improved performance of Business Dashboards leading to faster processing of data.
Real-time scalability - helped in meeting growing business needs like processing bigger and newer workloads.
Secured and governed access to data.
Built a dynamic team of 3 Tableau developers which significantly boosted the overall success of the Project.

1. Developed visually appealing and user-friendly dashboards using Tableau, delivering actionable insights to stakeholders from various departments. Skills: Tableau, Data Visualization, Dashboard Design, Data Analysis
2. Automated data warehousing processes, significantly improving efficiency and accuracy in data extraction, transformation, and loading (ETL). Skills: Data Warehousing, ETL Automation, SQL, Data Integration
3. Successfully managed Tableau server maintenance, ensuring optimal performance, user access, and security for enterprise-wide reporting and analytics. Skills: Tableau Server Administration, Server Performance Optimization, User Access Management
4. Proficient in SQL for data extraction, manipulation, and analysis, enabling advanced querying and data-driven decision-making. Skills: SQL, Database Management, Data Manipulation, Data Analysis
5. (POC)Trying to Implement machine learning models and algorithms to uncover valuable insights from complex datasets, driving predictive analytics and business growth. Skills: Machine Learning, Predictive Analytics, Model Implementation, Algorithm Development

Virtustream by Dell Technologies, Cork

Analyst -Business Intelligence
2019.02 - 2022.02 (3 years)

Job overview

1. Creating clear reports that tell compelling stories about how customers or clients work with the business.

2. Used various Tableau functionalities like Filters, Hierarchies, Sorting, Sets, Parameters, Groups, Story, Geocoding, Actions, Joins, Data Blending, LOD expressions.

3. Will be responsible for developing prototypes and proof of concepts.

4. Work closely with the leadership team to identify issues and use data to propose solutions for effective decision-making.

5. Worked extensively with cross-functional teams including Finance, IT, Sales, and Services to draw business insights and recommend the next tactical steps to meet business targets.

Virtustream - Dell Technologies, Cork

Data Analyst Intern
2018.06 - 2019.01 (7 months)

Job overview

1. Fulfilled all Data Analytics for a high-end Cloud Computing firm.

2. Used Machine Learning to predict the SLA breach and Incident Defect Categories.

3. Predictive Analytics for CSAT Data to segment the High Risk, Passive, and Low-risk customers.

4. Communicated and integrated with clients and global teams daily to organize and stabilize the environment.

5. Took Responsibility for handling the status calls, task scheduling, and operations with several other teams globally.

6. Handled Incidents Priority’s ITSM experience in handling SLAs, SNOW Ticket management, and defects control on Cloud Virtual machines raised by the clients.

7. Experienced in handling service now data using Python REST API and building the Data warehouse and producing insights to avoid the SLA breach.

8. Responsible for Presenting Dashboards to Executives, Senior Directors, CDM, Managers, and Clients.

9. Worked in CSAT to measure the customer satisfaction level for the cloud product and the entire team performance given by Virtustream to the Clients.

10. Developed using SNOW, Python, Postman, MySQL, Talend, Cube Writer, Tableau, Machine Learning, and MatrizCX.

Education

National College of Ireland , Dublin, Ireland

Master of Science from Data Analytics
2017.01 - 2018.03 (1 year & 2 months)

Anna University , Coimbatore, India

Bachelor of Engineering - BE from Computer Science
2012.06 - 2016.04 (3 years & 10 months)

Skills

Business intelligence tools

undefined

Timeline

Senior Analyst -Business Intelligence

Virtustream by Dell Technologies
2022.04 - Current (1 year & 11 months)

Analyst -Business Intelligence

Virtustream by Dell Technologies
2019.02 - 2022.02 (3 years)

Data Analyst Intern

Virtustream - Dell Technologies
2018.06 - 2019.01 (7 months)

National College of Ireland

Master of Science from Data Analytics
2017.01 - 2018.03 (1 year & 2 months)

Anna University

Bachelor of Engineering - BE from Computer Science
2012.06 - 2016.04 (3 years & 10 months)
Aswin Sivam RavikumarSenior Analyst, Business Intelligence