Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Assia Chennit

Assia Chennit

Dublin,IE

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

18
18
years of professional experience

Work History

Team Sales lead & QA

Accenture
Dublin, IE
09.2022 - Current
  • Support Inside Sales team that works with SMB's to adopt Advertising solutions on our Client's platform
  • Create, maintain, and deliver training to increase the team's ability to demonstrate the value of the clients advertising solutions
  • Act as technical and functional resource and Subject Matter Expert for team members, peers and the Client
  • Serve as a Teams Trainer
  • I conduct Quality Assurance Audits on the Inside Sales Team's communications with Advertisers and Process adherence

Account Manager

Accenture
Dublin, IE
11.2021 - 09.2022
  • Build, manage, and grow relationships and spend with key clients and agency partners by helping them achieve performance that exceeds advertiser expectations
  • Dive deep into campaign performance data; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing recommendations for up-sell opportunities
  • Serve as the product expert by educating brands and agencies on Snap's new and existing products, as well as advising on best practices and bespoke campaign optimisations
  • Increase adoption and engagement of Snap's self-service platform and auction-based tools, providing ongoing technical support and real-time analysis

Business Development Associate

Accenture
Dublin, IE
12.2017 - 10.2021
  • Conduct market research, develop business strategies, build client relationships, and identify new business opportunities
  • Lead qualifying via data gathering for small to mid sized businesses being long term customers
  • Cultivating strong relationships with new clients, while maintaining existing client relationships
  • Sales and marketing calls outbound reach (cold calling)
  • Collating and maintaining client information in the CRM database
  • Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies
  • Setting Sales strategy implementation in place to find an aligned solution for client business
  • Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required
  • Personalized emailing to provide customer with more relevant product offer and ensure a positive communication experience, setting up a discovery call
  • Good auditory skills to ensure client engagement and retention via friendly oral communication
  • Learn from key performers

Credit Collection Analyst

Accenture
Dublin, IE
09.2015 - 10.2017
  • Work closely with regional and HQ Sales teams to streamline processes and improve efficiency, ensuring that efficient Order to Cash processes are aligned globally
  • Manage daily cash receipt application and monthly cash account reconciliation
  • Ensure adherence to LinkedIn Credit Policy
  • Research complex accounting errors or billing discrepancies and exercise business Judgment to recommend solutions that ensure accurate and timely financial reporting and systems functions
  • Author and monitor credit risk assessments creating to maintain customer data

Credit Services Collection Analyst

Accenture
Dublin, IE
04.2015 - 08.2015
  • Contact Customers to ensure timely payment of all invoices while maintaining a highly professional relationship with the Client and their customers
  • Reporting organizing weekly meetings with Credit Controllers on my Region & provide requested Statements to send to customers and apply payments in line with clients SOX processes
  • Build a good Relationship with fellow Relationship Management based in the Client Region
  • Collect and follow up on dispute information and escalate it as required in accordance with escalation policy

Business Development

Noubel Trade Finance Import Export Co
02.2014 - 11.2014
  • Administration, management, public relations: creating a good image relationship for the company on an International level
  • Business Development & Sales management
  • Traveling to several European countries developing Contracts
  • Consistently building effective partnerships with key stakeholders in the Import & Export sectors
  • African Market Knowledge - To anticipate the needs of the client and position Noubel Trade product and services to meet those needs accordingly
  • Consistently recruiting high performing individuals from different backgrounds to create a multidisciplinary team

Project Coordinator

International Corporate Centre
01.2010 - 02.2014
  • Organizing Business Development events (conferences), engaged in both short range and long-range planning
  • Follow office workflow procedures to ensure maximum efficiency
  • Maintain files and records with effective filing systems
  • Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)
  • Monitor office expenditures and handle all office contracts (rent, service etc.)

Sales Representative

Enterprise Centre of Dublin Ltd
Dublin, IE
06.2008 - 10.2011
  • Representative & sales Management, Business development
  • Stock Management and billing
  • Meat Certification process: Traveled to several EU countries (France, Belgium) to create Contracts
  • Completion of a Continuous Contract signing with a government bodies
  • Using Language Skills to Interact with different target Customers in the EMEA Market Strategy

Professional Sales Assistant

Brown Thomas
Dublin, IE
04.2007 - 06.2008
  • Dealing with customers, carrying-out sales (working towards targets), Client relationship and stock management
  • Providing training to new joiners
  • Using Language

Education

Diploma in International Business - International Business

Dublin Business School
Dublin, County Dublin, IE
01.2011

Leaving Certificate -

Saint Louis High School
Dublin, County Dublin, IE
01.2006

High School - Secondary School

Saint Louis
Dublin, County Dublin, IE
01.2002

Skills

  • Inbound Marketing
  • Salesforce
  • Communication skills
  • Problem solving
  • Office Management
  • Sales pipeline Management
  • Coaching
  • Negotiation
  • Sales development
  • Cold calling
  • Strategy implementation
  • Building Rapport
  • Client phone etiquette
  • Oral communication
  • Team Performance
  • ECDL: Microsoft Office Pack
  • CRM ERP: SAP
  • Getpaid
  • Application: Credit & collections management solution
  • Lead Qualification
  • Inbound/Outbound sales
  • Inside sales
  • Team Player
  • Strategy planning

Languages

English
First Language
Arabic
Proficient
C2
French
Upper Intermediate
B2

Timeline

Team Sales lead & QA

Accenture
09.2022 - Current

Account Manager

Accenture
11.2021 - 09.2022

Business Development Associate

Accenture
12.2017 - 10.2021

Credit Collection Analyst

Accenture
09.2015 - 10.2017

Credit Services Collection Analyst

Accenture
04.2015 - 08.2015

Business Development

Noubel Trade Finance Import Export Co
02.2014 - 11.2014

Project Coordinator

International Corporate Centre
01.2010 - 02.2014

Sales Representative

Enterprise Centre of Dublin Ltd
06.2008 - 10.2011

Professional Sales Assistant

Brown Thomas
04.2007 - 06.2008

Diploma in International Business - International Business

Dublin Business School

Leaving Certificate -

Saint Louis High School

High School - Secondary School

Saint Louis

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Assia Chennit