Ashok Kumar Sharma
Dublin
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Delivery Manager/Process Owner
Genpact
New Delhi
02.2020 - 01.2023
- Developed and maintained relationships with external stakeholders to ensure smooth delivery of projects.
- Coordinated resources across multiple teams to ensure successful completion of projects on time and within budget.
Crew Leader
Wat a Berger
Noida
07.2015 - 02.2020
- Developed work schedules to ensure adequate staffing levels.
- Trained new hires on job duties, safety protocols, and company policies.
- Inspected equipment for proper operation before use by crew members.
Crew Member
Delhi Darbar
Delhi
05.2010 - 07.2015
- Trained new hires on job duties, safety protocols, and company policies.
- Developed work schedules to ensure adequate staffing levels.
- Inspected equipment for proper operation before use by crew members.
Sales Assistant
Big Bazar
Noida
10.2005 - 05.2010
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Replenished merchandise on shelves as needed throughout the day.
Education
Master of Science - Project Management
UCD Michael Smurfit Graduate Business School
Dublin, Ireland12-2024
Bachelor of Accountancy - Accounting And Finance
Chhatrapati Shahu Ji Maharaj University
India01.2006
Skills
- Team Supervision
- Delivery Management
- Stakeholder Management
- Service Level Agreements
Timeline
Delivery Manager/Process Owner
Genpact
02.2020 - 01.2023
Crew Leader
Wat a Berger
07.2015 - 02.2020
Crew Member
Delhi Darbar
05.2010 - 07.2015
Sales Assistant
Big Bazar
10.2005 - 05.2010
Master of Science - Project Management
UCD Michael Smurfit Graduate Business School
Bachelor of Accountancy - Accounting And Finance
Chhatrapati Shahu Ji Maharaj University
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