Ashlyn Goins
Norman ,United States
Summary
Organized and proactive, able to manage tasks with precision and prioritization. Demonstrates excellent communication skills and proficiency in Microsoft Office, supporting smooth office operations. Eager to bring dedication and reliability to the Administrative Assistant role.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Daycare assistant
Fetch and Stay, LLC
Norman , United States
09.2023 - Current
- Handles incoming calls for staff, answers questions, directs calls, and documents messages for possible boarding/daycare.
- Manages front desk duties to ensure smooth operation of the reception area.
- Improves customer satisfaction through prompt response to email and phone queries.
- Writes professional letters, emails, and memoranda for daycare/boarding communication.
- Interactes professionally with clients providing excellent service at all times.
- Coordinates daycare operations by handling phone inquiries, managing correspondence, and supervising daycare cleanliness.
- Maintaines stock levels to avoid shortages in daycare/cleaning supplies.
Hostess
Saltgrass Steakhouse
Norman , United States
02.2022 - 11.2022
- Worked in high-pressure situations whilst maintaining composure and professionalism.
- Provided excellent customer service to ensure repeat business.
- Managed reservations and seating arrangements for smooth operations.
- Handled customer queries and complaints, ensuring satisfaction.
- Escorted guests to their tables, providing detailed menu information when needed.
- Greeted customers over the phone politely while taking down reservation details accurately.
- Kept reception area clean and organized to uphold professional office reputation.
- Organized waiting lists during peak hours to manage the crowd effectively.
Education
Bachelor of Arts and Sciences - History
University of Oklahoma
Norman, United States of America 08.2021 - 05.2025
Skills
- Positive attitude
- Time-management
- Organizational skills
- Email handling efficiency
- Microsoft Office proficiency
- Computer literacy
- Critical-thinking
Timeline
Daycare assistant
Fetch and Stay, LLC
09.2023 - Current
Hostess
Saltgrass Steakhouse
02.2022 - 11.2022
Bachelor of Arts and Sciences - History
University of Oklahoma
08.2021 - 05.2025
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