Ashley Corino Dsouza
75 Furry Park Road Raheny ,DUBLIN 5
Summary
Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills. Dedicated Hotelier with 10 years of experience. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
4021
4021
years of post-secondary education
1
1
Certification
Work history
Restaurant Waiter
MSC Cruises
03 2023 - 10 2025
- Delivered prompt, efficient service to ensure customer satisfaction.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Demonstrated excellent communication skills whilst taking orders from guests.
- Maintained detailed knowledge of menu items to provide recommendations.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Worked effectively under pressure during peak hours, ensuring timely services.
Restaurant Waiter Assistant
Pullmantur Cruise Line
09 2015 - 03 2020
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
- Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Performed closing duties including cleaning and preparing tables for next day's service.
Restaurant Waiter
Holiday inn Hotel beach resort
Goa, India
02 2014 - 07 2015
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Restaurant Waiter
Heritage village club
Goa, India
09 2012 - 02 2014
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Restaurant Waiter Assistant
Bambolim beach resort
Goa, India
10 2011 - 09 2012
- Ensured cleanliness and organisation of assigned tables for a comfortable environment.
General Steward
Notrans shipping company
01 2022 - 09 2022
- Collaborated effectively with kitchen staff to ensure seamless service delivery.
- Maintained high standards of cleanliness and hygiene by meticulously cleaning all assigned areas.
Education
Higher Secondary - CRM Vocational
Don Bosco
Goa India 01/2009 - 2011.01
Secondary School Certificate - High School
Don Bosco
Goa India 01/2008 - 2009.01
Skills
- Safe food handling
- Service prioritization
- Table setting arrangements
- Effective customer upselling
- Menu memorisation
- Food hygiene protocol
- Food and beverage service
- Fine dining experience
- Food safety understanding
- Spirits, wine and food service
- Special dietary requirements
- Table service
Languages
English
Fluent
Spanish
Intermediate
Certification
- HACCP Food safety system for Restaurants and other food and Catering services.
- STCW (Standards of Training, Certification and Watchkeeping )
Timeline
Restaurant Waiter
MSC Cruises
03 2023 - 10 2025
Restaurant Waiter Assistant
Pullmantur Cruise Line
09 2015 - 03 2020
Restaurant Waiter
Holiday inn Hotel beach resort
02 2014 - 07 2015
Restaurant Waiter
Heritage village club
09 2012 - 02 2014
Restaurant Waiter Assistant
Bambolim beach resort
10 2011 - 09 2012
General Steward
Notrans shipping company
01 2022 - 09 2022
Higher Secondary - CRM Vocational
Don Bosco
01/2009 - 2011.01
Secondary School Certificate - High School
Don Bosco
01/2008 - 2009.01