Ashleigh Collins
Raheen,Limerick
Summary
I have a Bachelor of Science in Forensic and Pharmaceutical Sciences, From the Technological University of the Shannon (TUS), Midlands Limerick.
I am a committed, dedicated, hard-working individual with diverse experience in quality control and manufacturing in both the medical devices and pharmaceutical industries. I am an excellent collaborator and communicator who thrives both as a team member and in individual roles and who is eager to join your team and make a positive impact.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Client Relations Coordinator
Urgent Care Clinic
Melbourne , Australian
12.2023 - 04.2024
- Serve as the primary point of contact for clients, addressing inquiries and concerns promptly and professionally.
- Manage Client expectations and ensure satisfaction with the service and products provided.
- Conduct client follow-ups and surveys to gather feedback and identify opportunities for improvement and upselling.
- Identify opportunities for account expansion and work to ensure clients are aware of additional services and products.
- Mediate between clients and internal teams to ensure issues are resolved and relationships are maintained.
Biotech Aseptic Specialist
Regeneron
Raheen, Limerick
01.2022 - 10.2023
- Ensured sterility and aseptic practices during production and filling, preventing product contamination.
- Conducted environmental monitoring, including air and surface sampling, particle counting, and data analysis in compliance with GMP and safety regulations.
- Ensured compliance with ALCOA+ principles by meticulously documenting processes in real-time within OPM, LIMS, Blue Mountain, and MES systems, contributing to product quality and safety.
- Contributed to problem-solving by participating in NOE and CAPA investigations of aseptic process deviations, escalating issues as needed, and supporting corrective actions.
- Supported and participated in internal and external audits.
- Collaborated cross-functionally to troubleshoot technical and operational issues impacting sterility and environmental control.
Quality Control Intern
Regeneron
Raheen, Limerick
03.2021 - 09.2021
- Carried out various tests within an ISO17025 Accredited laboratory, gained hands-on experience in analytical techniques, followed SOP’s & maintained good aseptic technique.
- Utilized electronic systems such as LIMS, SoftMax, Doc Compliance, Blue Mountain, and Qumas to log test samples and results, ensure equipment calibration prior to use, and adhere to SOPs for compliance and accuracy.
- Contributed to continuous improvement within the laboratory.
- Gathered data during routine quality control testing, identified trends, deviations, or issues, and documented findings.
- Participated in morning meetings to report and highlight safety issues found, testing deviations, and corrective actions, ensuring timely resolution, and alignment with project timelines.
- · Assisted in internal audits, and helped review and prepare documents.
Quality Inspections Associate
Johnson and Johnson Vision Care
Castletroy, Limerick
06.2019 - 10.2019
- Responsible for ensuring company products comply with internal and external specifications by performing a variety of 100% inspections of product.
- Inspection of finished goods, by observing, measuring, and recording data.
- Completed assigned tasks quickly and accurately, using strong time management and task prioritisation.
- Worked collaboratively within a cross-functional team to resolve potential problems or existing problems.
- Show initiative and willingness to take on new challenges, consistently seeking opportunities to learn and grow.
Customer sales assistant
Centra
Raheen, Limerick
05.2018 - 06.2019
- Collaborated effectively as part of a team in a high-volume environment, ensuring smooth operations and customer satisfaction.
- Assisted customers by addressing inquiries and providing support for their needs.
- Operated the till, managed large sums of money, and balanced the till at the end of each shift.
- Organized stock displays and ensured shelves were well-presented and stocked.
- Responded promptly to short-notice shifts, providing support during busy periods or staff shortages.
Education
Bachelor of Science - Forensic and Pharmaceutical Sciences
Technological University of the Shannon: Midlands
Limerick 09.2017 - 05.2021
Skills
- Ability to work in a highly regulated environment
- Attention to Detail
- Proficient Documentation Practices
- Strong written and Oral Communication skills
- Problem Identification and Solving Skills
- Time Management (ability to prioritise Tasks)
- Teamwork (working with cross-functional teams)
- Polished Aseptic technique and Laboratory skills
- Microsoft Office (Word/Excel)
Affiliations
- Health and Fitness
- Sea Swimming
- Attending Concerts and listening to music
Accomplishments
- Volunteered for the Barrington’s Hospital Great Limerick Run many times.
- Achieved up to grade 5 in violin, and also play guitar.
- Completed a lifesaving course with the Irish water safety in the Sea in Kerry and have completed: Safety 4, Basic Life Support 1, Survival 2, Rescue 1, Rescue 2, and Rescue 3.
- · Completed a BSc (Honours) in Forensic and Pharmaceutical Sciences.
Certification
Full Clean Driving Licence Holder since 2018.
Languages
English
Native
References
References available upon request.
Timeline
Client Relations Coordinator
Urgent Care Clinic
12.2023 - 04.2024
Biotech Aseptic Specialist
Regeneron
01.2022 - 10.2023
Quality Control Intern
Regeneron
03.2021 - 09.2021
Quality Inspections Associate
Johnson and Johnson Vision Care
06.2019 - 10.2019
Customer sales assistant
Centra
05.2018 - 06.2019
Bachelor of Science - Forensic and Pharmaceutical Sciences
Technological University of the Shannon: Midlands
09.2017 - 05.2021
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