Aseel R H Marabeh
Dublin,Ireland
Summary
Dynamic and compassionate professional with over a decade of experience in strategic communication, operations management, and community support. Leveraging a diverse background in both corporate and nonprofit sectors, I have developed strong leadership and interpersonal skills, enabling me to effectively manage teams and foster relationships with stakeholders.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work history
Platform Experience New Associate
Accenture Limited
Dublin
2024.01 - Current
- Review, classify and/or remove content according to client guidelines, using specific tools and channels
- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
Head of Strategy and Communications, PMO
Jawwal Telecommunication
Ramallah , Palestine
2021.10 - 2022.08
- Developed ongoing programmes using good team communication and collaboration.
- Created plans and communicated deadlines to complete projects on time.
- Prepared range of written communications, documents and reports.
Volunteer youth worker
Palestine Red Crescent Society
Ramallah - Palesitne
2010.01 - 2022.06
- Facilitated engaging activities for improved interpersonal skills amongst youth.
- Provided emotional support to aid in the mental well-being of children.
- Established a safe, inclusive environment, promoting diversity and respect.
- Provided compassionate care and support to children and families in crisis situations, focusing on emotional well-being and resilience in challenging environments.
- Assisted in organizing educational workshops and recreational activities aimed at enhancing the personal and social skills of young participants, promoting a healthy lifestyle and community engagement.
- Collaborated with healthcare professionals and social workers to assess the needs of vulnerable children, contributing to the development of individualized care plans that addressed their specific challenges.
- Engaged with families and community leaders to foster understanding and cooperation, ensuring a holistic approach to support for children and young people.
Operations Manager
Bilsan Business Solution
Ramallah , Palestine
2021.06 - 2021.09
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Analysed customer data to identify opportunities and improve relationships.
Legal Researcher and Advocacy Assistant
Al-Haq Organization
Ramallah , Palestine
2021.02 - 2021.06
- Prepared mandated documentation for official or public records.
- Prepared weekly reports on the Israeli violations of IHL in Occupied Palestinian Territory.
Client Relationship Officer
Creative - Advertising Agency
Ramallah , Palestine
2019.10 - 2020.01
- Proactively sourced and developed new business from internal and external referral networks.
- Built and maintained existing customer relationships, acting as a trusted advisor regarding a variety of banking activities.
Language Assistant
Jericho
Ramallah , Palestine
2017.12 - 2019.09
- Created plans and communicated deadlines to complete projects on time.
- Actively listened to customers to fully understand requests and address concerns.
Assistant Project Manager
Jericho
Ramallah, Palestine
2017.08 - 2017.11
- Completed all tasks as instructed by project managers in a timely.
Education
Master of Science - Humanitarian Action
University College Dublin
Dublin 2022.09 - 2023.12
Bachelor of Arts - English Literature and Translation
Birzeit
Skills
- Problem-solving
- Communication skills
- Management
- Leadership
- Analytical skills
- Marketing
- Emotional resilience
Languages
Arabic
Native language
English
Fluent
Turkish
Elementary
Arabic
Native
Timeline
Platform Experience New Associate
Accenture Limited
2024.01 - Current
Master of Science - Humanitarian Action
University College Dublin
2022.09 - 2023.12
Head of Strategy and Communications, PMO
Jawwal Telecommunication
2021.10 - 2022.08
Operations Manager
Bilsan Business Solution
2021.06 - 2021.09
Legal Researcher and Advocacy Assistant
Al-Haq Organization
2021.02 - 2021.06
Client Relationship Officer
Creative - Advertising Agency
2019.10 - 2020.01
Language Assistant
Jericho
2017.12 - 2019.09
Assistant Project Manager
Jericho
2017.08 - 2017.11
Volunteer youth worker
Palestine Red Crescent Society
2010.01 - 2022.06
Bachelor of Arts - English Literature and Translation
Birzeit