Dedicated Project Manager with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
6
6
years of professional experience
Work History
F & B Assistant
Jurrys Inn
Dublin , Ireland
03.2023 - 12.2023
Prepared checks accurately and processed payments promptly.
Checked back with customers throughout meal service to ensure satisfaction.
Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
Head of Strategy and Communications, PMO
Jawwal Telecommunication
Ramallah
10.2021 - 08.2022
Developed ongoing programmes using good team communication and collaboration.
Created plans and communicated deadlines to complete projects on time.
Prepared range of written communications, documents and reports.
Operations Manager
Bilsan Business Solution
Ramallah
06.2021 - 09.2021
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Analysed customer data to identify opportunities and improve relationships.
Legal Researcher and Advocacy Assistant
Al-Haq Organization
Ramallah
02.2021 - 06.2021
Prepared mandated documentation for official or public records.
Prepared weekly reports on the Israeli violations of IHL in Occupied Palestinian Territory.
Client Relationship Officer
Creative - Advertising Agency
Ramallah
10.2019 - 01.2020
Proactively sourced and developed new business from internal and external referral networks.
Built and maintained existing customer relationships, acting as a trusted advisor regarding a variety of banking activities.
Language Assistant
Jericho
Ramallah
12.2017 - 09.2019
Created plans and communicated deadlines to complete projects on time.
Actively listened to customers to fully understand requests and address concerns.
Assistant Project Manager
Jericho
Ramallah
08.2017 - 11.2017
Completed all tasks as instructed by project managers in a timely.
Education
Master of Science - Humanitarian Action
University College Dublin
Dublin/Ireland
12-2023
Bachelor of Arts - English Literature and Translation
Birzeit
Palestine
07-2017
Skills
Problem-solving
Communication skills
Management
Leadership
Analytical skills
Marketing
Languages
Arabic
First Language
English
Advanced (C1)
C1
Turkish
Elementary (A2)
A2
Timeline
F & B Assistant
Jurrys Inn
03.2023 - 12.2023
Head of Strategy and Communications, PMO
Jawwal Telecommunication
10.2021 - 08.2022
Operations Manager
Bilsan Business Solution
06.2021 - 09.2021
Legal Researcher and Advocacy Assistant
Al-Haq Organization
02.2021 - 06.2021
Client Relationship Officer
Creative - Advertising Agency
10.2019 - 01.2020
Language Assistant
Jericho
12.2017 - 09.2019
Assistant Project Manager
Jericho
08.2017 - 11.2017
Master of Science - Humanitarian Action
University College Dublin
Bachelor of Arts - English Literature and Translation
Birzeit
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