Hi, I’m
Arun Pratap Singh
Gurgaon
Summary
Accomplished Business Development Manager with 13 years of expertise in operations management, organizational growth, and strategic team leadership across diverse industries. Proven ability to design and implement effective strategies that enhance operational efficiency, drive profitability, and foster strong stakeholder engagement. Committed to delivering sustainable business outcomes through meticulous planning and execution
Overview
15
years of professional experience
Work History
Vesna INC- Casadenza
Sales & Marketing Manager
11.2023 - Current
Job overview
- Spearheaded business development efforts to expand global market reach for Casadenza’s natural stone veneer products, increasing export sales by 20% YOY.
- Drove a 25% increase in export sales by identifying and securing new international markets and clients.
- Built and maintained relationships with over 100+ key stakeholders, including architects, contractors, and distributors, resulting in a 15% increase in repeat business.
- Organized 15+ presentations to showcase products, resulting in endorsements and placements in 25+ high-end residential and commercial projects.
Gulf Marketing Group
Retail Operations Manager
01.2022 - 06.2022
Job overview
- Evaluated consumer preferences and behaviors , combined with market trends and historical data, to adjust and enhance store's campaign.
- Ensured 100% DHA's SOP adherence along with controlled & semi-controlled SKU's
- Monitored 07 employees' day-to-day activities and made plans to rectify issues.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Facilitated workshops and training sessions for staff on new business development strategies and tools.
Apparel Group- LC WAIKIKI
Retail Operations Manager
01.2020 - 08.2021
Job overview
- Managed all-encompassing operational functions with attention to organization and KPI supervision.
- Streamlined operational efficiencies by preparing pre-approval of merchandise from brand principal Turkey-team.
- Guided team of 17 through successful implementation of operational management techniques.
- Managing inventory control processes to restore back warehouse, control costs and maintain levels to meet needs & brand's requisition.
- Coached employees and trained on methods for handling various aspects of KPI's; complicated issues, resulted 99% at DSES survey.
SSIPL Lifestyle Pvt Ltd
Area Business Manager
04.2018 - 08.2019
Job overview
- Managed operations for more than 35 EBO stores of 'LOTTO' across northern India.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase revenue.
- Managed and aligned a team of 150+ across retail EBOs and shop-in-shop formats, ensuring smooth operations and maximizing performance across multiple channels.
- Surpassed AOP targets for 5 consecutive months, L2L growth at +14%, making North India - biggest region on sales & profitability.
- Performed various key functions - including NSO's complete operations adherence + Daily MIS weekly & monthly analysis.
Rare Rabbit- Radhamani Textiles Pvt Ltd
Retail Store Manager
01.2017 - 04.2018
Job overview
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
House of Anita Dongre Limited (AND &Global Desi)
Retail Store Manager
01.2015 - 08.2016
Job overview
- Evaluated sales reports to boost sales performance, manage inventory oversight, and leverage emerging trends.
- Increased sales 12% through effective sales training and troubleshooting key areas of store business.
- Exceeded sales goals and business objectives by conducting daily briefing with recognition in between team.
- Developed second line team of 8 employees for next level growth.
- Streamlined corrective measures to improve hygiene & SOP's at store is being followed effectively.
Elvy Lifestyle Private Limited
Retail Store Manager
04.2013 - 01.2015
Job overview
- Managed team of 6 including ASM & cashier, & ensured corrective measures to streamline aspects of store operations, including hygiene maintenance and store's look & feel.
- Increased sales growth 23% (YOY) in financial year.
- Streamlined processing of defective and clearance items to increase productivity by 12%.
- Conceptualized and implemented effective strategies to maintain sales at 100% or greater.
Puma Sports India Pvt Ltd
Management Trainee/ Store Manager
06.2010 - 03.2013
Job overview
- Learned & understood basics of retail business operations & KPI's.
- Managed all aspects of store operations, including VM, inward/outward, shouldered key responsibilities during absence of store manager.
- Coached sales associates on product knowledge by using "BE NICE" training tools.
- Analyzed and settled issues impacting executive leadership and business outcomes across all locations.
Education
Army Institute of Hotel Management
BHM from Business Administration And Management
06.2010
Skills
- Business Development & B2B Sales Expertise
- Visual Merchandising & Store Operations
- SOP Compliance & KPI Management
- Franchise Operations Management
- Research & Trend Analysis
- Marketing Automation Tools & Email Campaigns
- New Store Openings & Loss Prevention Strategies
- Recruitment, Retention, Coaching & Mentoring
- Performance Metrics Analysis
Accomplishments
- Managed & supervised team of 150+ members- which includes the team of Retail & SIS (Lotto-North India)
- Training:
Ensured & executed - Induction/Product training model for sales team, worked closely with the training & development team to enhance productivity. - Business Development:
Created strategies- like feedback book monitoring, loss of sale data due unavailability of product- which resulted in a 12% increase in the L2L basis & 16% growth to - Lotto EBO north business. - Business Analysis _
Prepared and formatted sales, P&L spreadsheets and MIS reports for monthly review. - Improved operations efficiency with the implementation of various process like- Service game plan, Store checklist & Hygiene standards.
Timeline
Sales & Marketing Manager
Vesna INC- Casadenza
11.2023 - Current
Retail Operations Manager
Gulf Marketing Group
01.2022 - 06.2022
Retail Operations Manager
Apparel Group- LC WAIKIKI
01.2020 - 08.2021
Area Business Manager
SSIPL Lifestyle Pvt Ltd
04.2018 - 08.2019
Retail Store Manager
Rare Rabbit- Radhamani Textiles Pvt Ltd
01.2017 - 04.2018
Retail Store Manager
House of Anita Dongre Limited (AND &Global Desi)
01.2015 - 08.2016
Retail Store Manager
Elvy Lifestyle Private Limited
04.2013 - 01.2015
Management Trainee/ Store Manager
Puma Sports India Pvt Ltd
06.2010 - 03.2013
Army Institute of Hotel Management
BHM from Business Administration And Management
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