ARUN MANIKANDAN BALASUBRAMANIAN
Sutton
Summary
Ambitious Sales & Operations Manager with more than 13+ years of management experience in various industries. Applies strong analytical and critical thinking skills to solve complex operational problems. Hardworking Operation Manager brings proven success in overseeing administrative areas. Seeks opportunities to improve processes, procedures and practices.
Overview
14
14
years of professional experience
Work History
Operations Manager
Cavin Kare
05.2019 - 01.2024
- Prepare and manage budgets
- Analyze current processes and workflows improvement
- Implement lean management principles to minimize waste and maximize value
- Ensure that all products meet quality standards and regulatory requirements
- Coordinate production schedules to meet demand and optimize efficiency
- Lead, train and manage a team
- Identify potential risks in the operations process
- Monitor key performance indicators to track performance and progress
- Ensure operations meet customer expectations and track feedback
Territory Leader - Sales
CEAT Limited
06.2017 - 03.2019
- Create detailed sales plans and forecasts for the territory
- Conduct market research to understand market trends, customer needs
- Identify new business opportunities and potential areas for market expansion
- Manage relationships with distributors, dealers, and retailers
- Build and maintain strong relationships with key customers and accounts
- Provide technical support and product information to customers
- Conduct regular performance reviews and provide feedback
Assistant Sales Manager
H&R Johnson
12.2014 - 05.2017
- Assist in the creation and implementation of sales strategies
- Assist in setting sales targets for individual sales representatives and the team
- Provide training and mentorship to sales staff, helping them improve their skills
- Assist in conducting performance reviews and implementing improvement plans
- Handle administrative tasks related to the sales process
- Product presentations to promote products and services
Sales Executive
St. Gobain
11.2011 - 11.2014
- Develop sales strategies to increase market share
- Maintain strong relationships to develop new customer accounts
- Prepare and submit sales reports, forecasts, and other documentation
- Stay updated on industry standards and regulations related to glass products
- Identify and explore new market segments for Saint-Gobain's glass products
- Participate in industry events, trade shows, and networking activities
- Work closely with the production, logistics, and supply chain teams
Customer Assistant
British Petroleum Outlet
11.2009 - 07.2011
- Greet customers warmly as they enter the store
- Perform inventory checks and report discrepancies
- Assist in the setup of promotional displays and signage
- Operate cash registers, handle transactions
- Assist with unloading deliveries and organizing the stockroom
- Replenish stock on the shelves, ensuring products are rotated properly
- Keep the store clean and tidy, including aisles, shelves, and checkout areas
Education
Master of Science - International Business and Management
UK01.2011
Bachelor of Science - Hotel Management and Catering Science
India01.2006
Skills
- Risk Management
- Operations management
- Budget management
- Vendor management
- Strategic planning
- Client Relationship Management
- Cross functional team coordination
- Logistics management
- KPI analysis
- Systems implementation
- Inventory management
- Staff Management
Timeline
Operations Manager
Cavin Kare
05.2019 - 01.2024
Territory Leader - Sales
CEAT Limited
06.2017 - 03.2019
Assistant Sales Manager
H&R Johnson
12.2014 - 05.2017
Sales Executive
St. Gobain
11.2011 - 11.2014
Customer Assistant
British Petroleum Outlet
11.2009 - 07.2011
Master of Science - International Business and Management
Bachelor of Science - Hotel Management and Catering Science
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