Overview
Work History
Education
Skills
Timeline
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Artur Hurtovyi

Manager
Dublin, Smithfield,L

Overview

4
4
years of professional experience

Work History

Online Store Manager

Instagram
02.2020 - 10.2021
  • Overseeing Online Store Operations - Managing daily operations, ensuring the website is functional and user-friendly, and monitoring overall performance.
  • Inventory Management - Keeping track of stock levels, coordinating with suppliers, and ensuring timely restocking of products.
  • Customer Service - Handling customer inquiries, resolving complaints, and ensuring a positive shopping experience.
  • Marketing and Promotion - Developing and implementing online marketing strategies, managing social media campaigns, and analyzing their effectiveness.
  • Order Fulfillment - Ensuring efficient order processing, coordinating with logistics for shipping and delivery, and managing returns and exchanges.
  • Sales Analysis - Monitoring sales performance, analyzing data, and generating reports to identify trends and opportunities for improvement.
  • Team Management - Leading and supervising the team, assigning tasks, and ensuring staff are well-trained and motivated.

Hotel Manager

Sandman Signature Edmonton Downtown Hotel
01.2022 - 04.2023
  • Guest Satisfaction - Ensuring guests have a positive experience by addressing their needs, resolving complaints, and maintaining high standards of service.
  • Staff Management - Hiring, training, and supervising hotel staff, setting work schedules, and ensuring a motivated and efficient team.
  • Operations Oversight - Managing daily operations of the hotel, including front desk, housekeeping, maintenance, and food services.
  • Financial Management - Preparing budgets, monitoring expenses, managing revenue, and ensuring financial targets are met.
  • Marketing and Sales - Developing marketing strategies to attract guests, managing online presence, and collaborating with travel agents and other partners.
  • Quality Control - Conducting regular inspections of hotel facilities, ensuring cleanliness, safety, and adherence to standards.
  • Customer Relationship Management - Building and maintaining relationships with guests, addressing feedback, and enhancing guest loyalty.

Supervisor of a Secret Company

Lodge Service
04.2023 - 06.2024
  • Supervising Security Personnel - Overseeing the activities and performance of security staff, including scheduling shifts and ensuring proper training.
  • Ensuring Compliance - Making sure that security operations comply with company policies, local laws, and industry regulations.
  • Conducting Inspections - Regularly inspecting security posts, equipment, and personnel to ensure everything is functioning correctly and maintaining high standards.
  • Incident Response and Reporting - Responding to security incidents, conducting investigations, and compiling detailed reports for management.
  • Risk Assessment and Management - Identifying potential security risks, developing strategies to mitigate them, and implementing preventative measures.
  • Client Liaison - Communicating with clients to understand their security needs, providing updates, and addressing any concerns or requests.
  • Training and Development - Organizing and conducting training sessions for security personnel to enhance their skills and knowledge, ensuring they are prepared for various situations.

Education

No Degree - Business And Management

Kyiv University of Management And Technology
Kyiv, Ukraine
04.2001 -

Skills

  • Leadership - The ability to guide, motivate, and manage a team effectively

  • Communication - Strong verbal and written communication skills to convey information clearly and effectively

  • Strategic Planning - The capability to set goals, develop strategies, and outline tasks to achieve organizational objectives

  • Problem-Solving - Proficiency in identifying issues, analyzing problems, and implementing effective solutions

  • Time Management - The skill to prioritize tasks, manage time efficiently, and meet deadlines

  • Decision-Making - The ability to make informed and timely decisions that benefit the organization

  • Interpersonal Skills - Strong people skills, including empathy, active listening, and the ability to build positive relationships with team members and stakeholders

Timeline

Supervisor of a Secret Company

Lodge Service
04.2023 - 06.2024

Hotel Manager

Sandman Signature Edmonton Downtown Hotel
01.2022 - 04.2023

Online Store Manager

Instagram
02.2020 - 10.2021

No Degree - Business And Management

Kyiv University of Management And Technology
04.2001 -
Artur HurtovyiManager