Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
Arslan Malik

Arslan Malik

Albino, BG,Italia

Summary

Dynamic and results-oriented professional with proven leadership experience at Amazon, currently serving as a Permanent FC Lead in the TOM Department. Skilled in managing large teams, optimizing operations, and fostering a high-performance culture with strong focus on safety, customer satisfaction, and process improvement. Recently completed a BSc in Computer Science and Programming (Sept 2025), bringing a strong analytical and problem-solving mindset. Fluent in Italian, English, and Urdu, with the ability to adapt quickly, inspire teams, and deliver results under pressure.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

FC Team Lead

Amazon, BGY1
11.2024 - Current
  • Lead and develop a team of 40+ associates, ensuring productivity, safety, and quality targets are met daily.
  • Manage TOM (Transportation Operations Management) processes, guaranteeing accurate operations management and seamless logistics flow.
  • Drive continuous improvement initiatives, contributing to efficiency gains and reduced operational disruptions.
  • Act as key point of contact between carriers, ROC, and leadership teams to resolve logistics challenges swiftly.

FC Team Lead (Temp)

Amazon, BGY1
12.2023 - 04.2024
  • Stepped into leadership role overseeing TOM operations during a critical transition period.
  • Delivered consistent operational performance, driving workflow optimization and improving associate engagement.
  • Supported training and mentoring initiatives, preparing new leaders and strengthening team performance

FC Associate

Amazon, BGY1
11.2021 - 12.2023

Gatehouse AA TOM Team - Outdoor Marshall

  • Efficient Management of Logistics: Oversee truck check-in/out processes to enhance timely logistics and streamline loading/unloading operations.
  • Versatility in Warehouse Tasks: Perform a variety of warehouse tasks, including pick-to-tote, demonstrating flexibility and competence.

Education

Bachelor of Science - Computer Science And Programming

Open Institute of Technology
09.2017 - 07.2022

Bachelor of Science - Computer Science And Programming

Open Institute of Technology
09.2023 - 09.2025

Skills

    Leadership & Management
  • Team leadership and staff development (led 40 associates)
  • Strategic problem-solving & decision-making
  • Workflow optimization & continuous improvement
  • Cross-team communication and conflict resolution
  • Safety & compliance enforcement

    Technical & Analytical
  • Programming: C, C, Java, Python, HTML, CSS, JavaScript
  • Databases & Data Analytics: SQL, data structures, algorithms
  • Networking & Systems: TCP/IP, DNS, DHCP, HTTP/HTTPS, SMTP, FTP
  • Cybersecurity basics and secure coding practices
  • Productivity tools: Microsoft Office Suite, Git/GitHub

Certification

  • HackersGen Course - HTML & CSS Sorint.Lab S.p.A.
  • HackersGen Course - Front End Developer Sorint.Lab S.p.A.

Languages

Italian
Native
English
Advanced (C1)
Urdu
Native

Timeline

FC Team Lead

Amazon, BGY1
11.2024 - Current

FC Team Lead (Temp)

Amazon, BGY1
12.2023 - 04.2024

Bachelor of Science - Computer Science And Programming

Open Institute of Technology
09.2023 - 09.2025

FC Associate

Amazon, BGY1
11.2021 - 12.2023

Bachelor of Science - Computer Science And Programming

Open Institute of Technology
09.2017 - 07.2022
Arslan Malik