Arjanit Hoxha
Tralee,Co Kerry
Summary
Detailed-orientated and reliable pharmacy technician with experience in dispensing medications, managing inventory and supporting pharmacists in delivering safe and efficient patient care. Skilled in prescription processing, customer service and maintaining regulatory compliance. Committed to accuracy, confidentiality and teamwork.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Pharmacy Technician
McCauley's
Tralee, Co Kerry
05.2024 - 01.2026
- Dispensed medicines under supervision, ensuring adherence to legal and safety guidelines.
- Verified accuracy of prescriptions before dispensing, guaranteeing patient safety.
- Prepared and labelled medication in compliance with safety standards
- Completed administrative tasks diligently, increasing overall productivity in the pharmacy.
- Managed inventory, monitored expiry dates, and placed stock orders
- Assisted patience with medication queries and provided excellent customer service
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained patient records and ensure confidentiality
- Managed cash register efficiently during busy periods ensuring swift customer service.
Over the counter assistant
McCauleys
Tralee, Co.Kerry
05.2023 - 05.2024
- Followed pharmacy policies and safety procedures
- Assisted customers with OTC medicines and health products
- Delivered excellent customer service in a fast-paced environment
- Supported stock management and product displays
- Answered customer queries professionally and politely
- Maintained well-stocked, clean and organised shelves
- Handled cash, card payments and till operations
Education
Bachelor of Science - Pharmaceutical Management
Munster Technology University (MTU)
Tralee 09.2023 - 05.2025
Certificate of Higher Education -
CBS The Green
TraleeSkills
- Leadership Skills
- Prescription dispensing and labelling
- Experience in microbiology
- Medication preparation and compounding
- Inventory management and stock control
- Multitasking efficiency
- Pharmacy software systems (MPS)
- Health promotion advocacy
- Customer service and patient support
- Regulatory compliance and SOPs
- Waste disposal protocols
- Attention to detail and accuracy
- Aseptic technique
- Product recommendations
- Teamwork and time management
- Confidentiality and professionalism
Accomplishments
- Assisted in reducing expired stock through proactive inventory management
- Led the team during peak times to maintain safety and efficiency
- Recognised for professionalism and strong attention to detail
- Supported training of new staff and trainees
- Reduced dispensing delays by organising workflow
Reference
Name: Christine Foley
Title: Manager
Tel: 0877725443.
Name: Brian Kearney
Title: Pharmacist
Tel: 0868453105
Timeline
Pharmacy Technician
McCauley's
05.2024 - 01.2026
Bachelor of Science - Pharmaceutical Management
Munster Technology University (MTU)
09.2023 - 05.2025
Over the counter assistant
McCauleys
05.2023 - 05.2024
Certificate of Higher Education -
CBS The Green