Dedicated professional with a strong background in customer service and employee training. Known for adaptability and effective communication, contributing to improved team performance and enhanced guest experiences.
Overview
8
8
years of professional experience
Work History
Management Trainee
Yuna korean restaurant
Ulaanbaatar, Mongolia
10.2024 - 07.2025
Led training sessions for new team members on operational procedures.
Coordinated project timelines and resources across various departments.
Supported management in implementing company policies and procedures.
waitress
Yuna korean restaurant
Ulaanbaatar, Mongolia
09.2020 - 09.2024
Took accurate orders and communicated them to kitchen staff effectively.
Prepared tables before and after service to ensure cleanliness and readiness.
Assisted in training new waitstaff on restaurant procedures and menu items.
Maintained knowledge of menu items to offer recommendations to guests.
floor staff
Star restaurant
Ulaanbaatar, Mongolia
09.2017 - 09.2019
Provided excellent customer service by answering questions and offering advice on products.
Maintained an organized and clean work environment.
Provided excellent customer service to enhance guest dining experiences.