Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Inditex, Zara
Dublin, Ireland
05.2023 - Current
Assisted customers with finding the right product for their needs.
Provided product information and answered customer questions.
Organized displays to attract customers and promote sales.
Tracked inventory levels throughout the day and restocked items as needed.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Assessed customer product needs and interests in order to best recommend suitable items.
Graduate Consultant
TIER Mobility
Dublin, Ireland
03.2023 - 06.2023
Developed strategies to expand operations in Dublin (City centre area).
Assisted in the development of project plans, schedules and budgets.
Researched industry trends and forecasting possible risks.
Optimization of operational activities.
Retail Sales Associate
Primark, Penneys
Dublin, Ireland
11.2022 - 01.2023
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Completed transactions in an efficient manner while providing excellent customer service.
Helped customers by answering questions and locating merchandise.
Foreign Market Analyst
Cuetara (Bakery and sweets)
Mexico City, Mexico
01.2022 - 09.2022
Evaluated existing products, services against competitors' offerings in terms of features, benefits offered.
Researched target markets, particularly North America, to identify opportunities for expansion or diversification into new areas.
Recommended price points based on competitive landscape and cost structure considerations.
Participated in brainstorming sessions with other team members to develop innovative solutions for addressing challenges faced by the organization.
Identified potential markets and market segments with desired customers and gaps for optimum product demand.
Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.
Administrative Assistant
Baco (Stationary)
Mexico City, Mexico
11.2020 - 12.2021
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Scheduled appointments between clients and customers and internal staff members.
Social Media Intern
Instituto Politecnico Nacional
Mexico City, Mexico
09.2019 - 09.2020
Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat to promote services offered by the Office of Grad Students.
Managed customer service inquiries on social media platforms in a timely manner.
Responded to comments and questions from followers in an engaging way that encouraged community building.
Generated ideas for original content that resonates with target audience.
Teaching Assistant
Instituto Politecnico Nacional
Mexico City, Mexico
01.2019 - 09.2019
Assisted Teacher Sergio Jimenez in creating lesson plans and providing instructional materials.
Graded assignments, tests and papers according to teacher instructions.
Assisted faculty members or staff with student conferences.
Set up and assisted with audiovisual equipment operation.
Teaching Assistant
Instituto Politecnico Nacional
Mexico City, Mexico
01.2018 - 12.2018
Assisted teacher Patricia Carrillo in transcribing voice notes of her lessons.
Facilitated small group instruction sessions on various topics.
Proctored examinations and monitored for cheating.
Set up and assisted with audiovisual equipment operation.
Education
Master of Science - International Management
Trinity College Dublin
Dublin, Ireland
08-2023
Bachelor of Science - International Business
Instituto Politecnico Nacional
Mexico City, Mexico
08-2020
Skills
Research Skills
Organization Skills
Written Communication
Marketing Strategy
Sales
Brand Management
Project Management
Customer Relationship Management
Languages
Spanish
First Language
English
Proficient (C2)
C2
French
Intermediate (B1)
B1
Timeline
Retail Sales Associate
Inditex, Zara
05.2023 - Current
Graduate Consultant
TIER Mobility
03.2023 - 06.2023
Retail Sales Associate
Primark, Penneys
11.2022 - 01.2023
Foreign Market Analyst
Cuetara (Bakery and sweets)
01.2022 - 09.2022
Administrative Assistant
Baco (Stationary)
11.2020 - 12.2021
Social Media Intern
Instituto Politecnico Nacional
09.2019 - 09.2020
Teaching Assistant
Instituto Politecnico Nacional
01.2019 - 09.2019
Teaching Assistant
Instituto Politecnico Nacional
01.2018 - 12.2018
Master of Science - International Management
Trinity College Dublin
Bachelor of Science - International Business
Instituto Politecnico Nacional
Similar Profiles
Karolina DrenkovaKarolina Drenkova
Sales assistant at Inditex, ZARASales assistant at Inditex, ZARA