Martial Arts Instructor
Aran Keenan
Executive Assistant
Galway
Summary
Dynamic Executive Assistant with a proven track record at Saolta Hospital Group, excelling in executive support and document preparation. Enhanced productivity through meticulous organization and effective meeting planning. Skilled in maintaining confidentiality and fostering communication, driving team collaboration, and ensuring timely completion of action items. Proficient in Excel and committed to excellence in customer service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Saolta Hospital Group
09.2023 - Current
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Enhanced productivity with meticulous organization of documents and files for easy access and retrieval.
- Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
- Ensured timely completion of action items by tracking progress and following up on delegated tasks from the CEO.
- Optimized scheduling efficiency by coordinating meetings, appointments, and travel arrangements for the CEO.
- Maintained confidentiality by handling sensitive information with discretion and professionalism.
- Strengthened relationships with key partners through professional representation at industry events or conferences when necessary on behalf of the CEO.
- Facilitated smooth operations within the executive office by overseeing daily tasks and assignments.
- Improved team collaboration by acting as a liaison between the CEO, executive team, and staff members.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming office staff.
- Took notes and dictation at meetings.
Assistant Staff Officer
HSE
01.2022 - 09.2023
- Liaising with internal and external stake holders to collate all documentation needed to submit a patient’s private claim to their insurer.
- Following up with the consultants to ensure each claim is submitted in time to avoid forfeiture.
- Responsible for the quality and submission of each claim to an insurer when one of the consultants under my purview is the Primary consultant for the admission.
- Processing any claims that are returned from the insurers from my groups looking for clarification or more information about the admission and following up with the appropriate parties to ensure this is gotten in time and resubmitted.
- I am the point person within the department for Irish Life Health Insurance (ILH). I collate any of the returns that they send back and disseminate to the correct people within the department for follow up.
- I am also responsible for any claims where there is a shortfall in the payment from ILH. It’s my job to comb through the payment listings each month and try and resolve these by investigating the claim and seeing if any other info provided to ILH would resolve the issue.
- I am also responsible for the payment of An Post and any related invoices for Merlin Park University Hospital. This involves collating and preparing the financial documentation in line with the national financial regulations, and entering them online into our financial suites. The invoices vary in sizes from 3,000 to 50,000 each month.
- I am also responsible for the training and supervision of newer members of staff. Showing them how to carry out our various tasks and how to best structure their day and weeks.
- I also just helped create a new welcome pack for the most recent hires and created several new manuals on how to use our various systems for the tasks we need to do daily.
Security Supervisor
Connacht Hospitality
05.2015 - 01.2022
- My main responsibilities are liaising with the general manager and other supervisors to ensure the smooth and safe operation of the business on a nightly basis.
- Recruiting security staff.
- Induction and training of new security staff.
- Nightly allocation and roles of the security staff.
- Recording incidence and liaising with the Gardaí.
- Managing and recording customer complaints and injuries.
- Preparing reports for senior group management.
Security Officer
High Street Taverns
06.2013 - 05.2015
- Greeting and assessing customers.
- Controlling customer Levels.
- Managing complaints.
- Documenting incidents.
Server
Highcross Bars
04.2011 - 06.2013
- Greeting and assessing customers.
- Controlling customer Levels.
- Managing complaints.
- Documenting incidents.
Security Manager
The Jonah Group
09.2002 - 01.2011
- My main responsibilities are liaising with the general manager and other supervisors to ensure the smooth and safe operation of the business on a nightly basis.
- Recruiting security staff.
- Induction and training of new security staff.
- Performing employee appraisals.
- Preparing weekly rosters, budgets and payrolls.
- Nightly allocation and management of the security team.
- Recording incidence and liaising with the Gardai.
- Managing the CCTV system.
- Managing and recording customer complaints and injuries.
- Preparing reports for senior group management
- Participating in weekly management meetings.
Inwards Goods Manager
Corrugated Containers Ireland
11.1999 - 09.2002
- Managing and maintain the goods inwards warehouse;
- Safely unloading and storing raw materials.
- Keeping the factory floor stocked with raw materials.
- Managing stock levels and stock takes.
- Liaising with purchasers.
- Insuring health and safety in the warehouse.
General Operator
Corrugated Containers Ireland
09.1998 - 11.1999
- Carrying out daily functions as requested by line managers.
- Operation of machines in the production of the product.
- Responsible for safe maintenance of machines and areas of work.
Education
High School Diploma -
Dunshaughlin Community College
County Meath 04.2001 -
Skills
Office administration
Document preparation
Meeting planning
Executive support
Information confidentiality
Customer service
File organization
Staff management
Excel spreadsheets
Administrative support
Communication
Certification
Google Data Analytics Certficate
Interests
Reading
Health & Fitness
Timeline
Executive Assistant to the Chief Executive Officer
Saolta Hospital Group
09.2023 - Current
Assistant Staff Officer
HSE
01.2022 - 09.2023
Security Supervisor
Connacht Hospitality
05.2015 - 01.2022
Security Officer
High Street Taverns
06.2013 - 05.2015
Server
Highcross Bars
04.2011 - 06.2013
Security Manager
The Jonah Group
09.2002 - 01.2011
High School Diploma -
Dunshaughlin Community College
04.2001 -
Inwards Goods Manager
Corrugated Containers Ireland
11.1999 - 09.2002
General Operator
Corrugated Containers Ireland
09.1998 - 11.1999
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