Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Certification
References
Languages
References
Timeline
Generic

Aoife O’Callaghan

Gorey

Summary

Highly organised and efficient professional with extensive skills in interpersonal and empathic learning, problem-solving, and communication. Proficient in telephone etiquette, data entry, operations support, and recordkeeping. Demonstrates strong computer skills, teamwork and collaboration abilities, and document management expertise. Holds a full driver's license and excels in volunteer recruitment, Google Suite proficiency, budgeting and finance, administrative tasks, and social media marketing. Committed to leveraging these competencies to support organisational goals effectively.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work history

Volunteer

Charity Shop and Food Delivery
Gorey , Ireland
06.2024 - 09.2024
  • Provided assistance to staff in the daily operations of the organization.
  • Organized and maintained records of volunteer hours and donations.
  • Collaborated with other volunteers to create a positive work environment.
  • Participated in team-building exercises to strengthen relationships among volunteers.

Barista

Perks & White Coffee
London
07.2023 - 12.2023
  • Proficient in preparing and serving various hot and cold beverages, including espresso-based drinks, teas, smoothies, and specialty beverages, focusing on consistency and quality
  • Responsible and reliable for shift work

KYC Analyst

AIB/ Hays Recruitment
Dublin, Ireland
05.2022 - 07.2023
  • Excellent verbal and written communication skills to effectively communicate AML requirements and policies to clients and internal stakeholders.
  • Proficient in maintaining accurate and up-to-date records of AML account opening activities, including documentation of customer interactions and risk assessment results.
  • Skilled in verifying customer identification documents, including passports, driver's licenses, and utility bills, to validate the accuracy and authenticity of provided information.
  • Collaborated with cross-functional teams to investigate and resolve potential compliance issues
  • Excellent eye of detail, spotting discrepancies and errors within customer files

Accommodation Assistant

Seafield Hotel
07.2019 - 03.2020
  • Monitors job performance about the level of cleanliness.
  • Conducts inventories of linen, supplies, and equipment as required.
  • Assisted guests with check-in and check-out procedures, providing information about the hotel services.

Education

BA - Fine Art & Media

National College of Art & Design

Skills

  • Interpersonal and empathic learning
  • Problem-solving
  • Communication
  • Telephone Etiquette
  • Data Entry
  • Operations Support
  • Recordkeeping
  • Computer Skills
  • Teamwork and Collaboration
  • Document Management
  • Full driver's license
  • Organized and Efficient
  • Volunteer Recruitment
  • Google Suite Proficiency
  • Budgeting and finance
  • Administrative tasks
  • Social media marketing

Affiliations

  • Running
  • Reading
  • Museums

Certification

  • Full Driver License

References

References available upon request.

Languages

English
Advanced

References

References available upon request.

Timeline

Volunteer

Charity Shop and Food Delivery
06.2024 - 09.2024

Barista

Perks & White Coffee
07.2023 - 12.2023

KYC Analyst

AIB/ Hays Recruitment
05.2022 - 07.2023

Accommodation Assistant

Seafield Hotel
07.2019 - 03.2020

BA - Fine Art & Media

National College of Art & Design
Aoife O’Callaghan