Aoife O'Brien

Client Engagement- Leading Power & Utilities Enterprise

• Organisation of nationwide conferences and development of high-quality event materials, ensuring successful execution and strong attendee engagement.
• Developed detailed reports and presentations for senior leadership, enabling data-driven strategic decision-making.
• Led a nationwide campaign promoting smart meter adoption, achieving a 17% increase in customer uptake by implementing targeted outreach strategies and optimizing messaging.
• Led data analytics initiatives, including data preparation, organization, and visualization,to optimize operational processes and support strategic goals.
• Management of SAP orders, ensuring accurate entry, tracking, and completion within deadlines to optimize organisational efficiency.
• Oversaw SAP order management and procurement workflows to ensure accuracy, efficiency, and optimal stock levels.
• Fostering client trust as a primary liaison, resolving inquiries and improving service satisfaction levels.
• Leadership and coordination of government projects, ensuring compliance with regulations and successful delivery.
• Evaluated vendor proposals to select optimal partners based on technical capabilities, cost-effectiveness, and alignment with organizational objectives.

• Spearheaded digital transformation initiatives for enterprise clients, optimizing operations and delivering measurable efficiency improvements.
• Developed strategic account plans and secured new business opportunities, contributing to sustained revenue growth and long-term client retention.
• Led enterprise software system implementations, improving operational reliability and reducing cycle times by up to 30%.
• Collaborated with C-suite and senior executives to advise on business strategies, including AR technology adoption, resulting in €100,000 savings and 85% SME training reduction.
• Led implementation of a knowledge management system that enhanced digital performance.
• Reduced document search time by 50%, improving operational efficiency.
• Learned and adapted quickly to new technology and software applications.

• Led a high-impact industrial research project as Group Leader in collaboration with Accenture, focusing on developing a pioneering framework for supply chains to address the challenges posed by the COVID-19 pandemic.
• Spearheaded the design and implementation of an innovative solution utilizing technologies such as blockchain, big data, and artificial intelligence, enhancing supply chain sustainability and resilience.
• Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
• Provided strategic recommendations to Accenture, aimed at delivering substantial added value to the company's diverse range of clients.

• Advised senior executives on integrating inclusive technologies to foster collaborative learning environments.
• Advocated for student needs within administrative processes, ensuring fair treatment and equitable access to resources
• Enabled management to grasp the transformative potential of technology in cultivating an inclusive learning culture that fuels collaboration and drives innovation.
• Collaborated with the Business School to develop a student engagement plan to increase attendance on campus by 20%.

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