Aoife Dowd
Waterford,Ireland
Summary
A Hardworking Law and Criminology student with focus on quality and teamwork. Passionate about public service and community involvement, highlighted through work. Works well with colleagues, students and community to create diverse, inclusive office and campus. Confident and passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Outgoing and friendly with strong drive to succeed. Approachable, conscientious individual with history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams. Demonstrates strong attention to detail and fast-paced learning.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Bartender waiter
Rubys Lounge + Kitchen
Waterford, Waterford
03.2025 - Current
- Worked collaboratively within a team to ensure smooth operation during peak hours.
- Served guests spirits, lagers and stouts at bar.
- Ensured compliance with hygiene standards through routine cleaning tasks.
- Maintained cleanliness of the bar area by regular sweeping and mopping.
- Recommended drinks to customers, increasing overall sales.
- Created an inviting atmosphere through friendly interaction with customers.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Completed end-of-day cleanup to reset bar for next day.
Bartender
O Sullivans Vintage Social
Waterford, Ireland
12.2024 - 03.2025
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Collected, washed and put away glassware between guests.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Served guests spirits, lagers and stouts at bar.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Input orders into register, calculated bills and collected payments.
- Created an inviting atmosphere through friendly interaction with customers.
- Kept bar service areas stocked with tea, coffee and espresso.
- Maintained a clean and organised bar, enhancing customer satisfaction.
Deli assistant
Daybreak
Waterford, Waterford
04.2024 - 12.2024
- Helped to open and close deli counter in line with store policies.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Cleaned kitchen areas, food counters, and cooking utensils.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Greeted customers, qualified purchase needs and offered appropriate product advice to guarantee satisfaction.
Personal Assistant
Green Open Technology
Waterford, Ireland
05.2022 - 04.2024
- Scheduling meetings
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed office supplies inventory and placed orders when necessary.
- Scanned documents into electronic format for storage in a secure database system.
- Screened telephone calls and inquiries and directed as appropriate.
- Arranged conference calls with remote employees or clients located outside of local area.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
Law Office Assistant - Work Experience
Peter O’Connor & Son LLP Solicitors & Notaries
Waterford, Ireland
06.2023 - 06.2023
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- various project activities including research and paperwork
- Redacted confidential information from legal documents on case-by-case basis.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Marketing and Communications Executive
Selfpay Ltd
Waterford, Ireland
05.2022 - 08.2022
- Dealing with customer questions relating to self service machines.
- Posting daily on various different social media platforms
- . Updating customers on new machine locations, data, content etc.
Education
Some College (No Degree) -
Waterpark College
WaterfordLeaving Cert -
Yeats College
WaterfordBachelor of Law - Law And Criminology
Maynooth University
Kildare, IrelandSkills
- Customer Service
- Call Screening
- Client Relations
- Report Writing
- Product Knowledge
- Cash management
- Problem-solving
- Public speaking
- Social media marketing
- Memory retention
- Customer service excellence
Certification
- Barista Certification
- Trainee Mixologist
- Food Handling
Timeline
Bartender waiter
Rubys Lounge + Kitchen
03.2025 - Current
Bartender
O Sullivans Vintage Social
12.2024 - 03.2025
Deli assistant
Daybreak
04.2024 - 12.2024
Law Office Assistant - Work Experience
Peter O’Connor & Son LLP Solicitors & Notaries
06.2023 - 06.2023
Personal Assistant
Green Open Technology
05.2022 - 04.2024
Marketing and Communications Executive
Selfpay Ltd
05.2022 - 08.2022
Some College (No Degree) -
Waterpark College
Leaving Cert -
Yeats College
Bachelor of Law - Law And Criminology
Maynooth University
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