Aoife Dowd
Waterford
Summary
Hardworking Law and Criminology student with focus on quality and teamwork. Passionate about public service and community involvement, highlighted through work. Works well with colleagues, students and community to create diverse, inclusive office and campus. Confident and passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills. Motivated seeking internship or placement in Law to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Green Open Technology
Waterford , Ireland
2022.05 - Current
- Scheduling meetings
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Coordinated meeting and work schedules for staff teams and executives.
- Managed office supplies inventory and placed orders when necessary.
- Scanned documents into electronic format for storage in a secure database system.
- Screened telephone calls and inquiries and directed as appropriate.
- Arranged conference calls with remote employees or clients located outside of local area.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
Law Office Assistant - Work Experience
Peter O’Connor & Son LLP Solicitors & Notaries
Waterford , Ireland
2023.06 - 2023.06
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- various project activities including research and paperwork
- Redacted confidential information from legal documents on case-by-case basis.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
Marketing and Communications Executive
Selfpay Ltd
Waterford , Ireland
2022.05 - 2022.08
- Dealing with customer questions relating to self service machines.
- Posting daily on various different social media platforms
- . Updating customers on new machine locations, data, content etc.
Waitress
The Spinnaker Bar and Restaurant
Waterford , Ireland
2021.06 - 2022.04
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Communicated daily specials to customers.
- Performed basic math calculations when computing bills for customers' meals.
- Presented menus and answered questions regarding items.
- Presented food and beverages to guests at tables.
Customer Service Agent
Omnivend Ltd
Waterford , Ireland
2019.01 - 2020.03
- dealing with retailer queries relating to problems with self-service kiosks on a day-to-day basis.
- dealing with end customers who had various issues with topping up their mobile phones.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Yeats College
Waterford, Ireland2022-06
High School Diploma -
OmnivendSelfpayWaterpark College
Waterford2021-05
Bachelor of Law - Law And Criminology
Maynooth University
Kildare, IrelandSkills
- Travel Coordination
- Call Screening
- Client Relations
- Report Writing
- Customer Service
Timeline
Law Office Assistant - Work Experience
Peter O’Connor & Son LLP Solicitors & Notaries
2023.06 - 2023.06
Personal Assistant
Green Open Technology
2022.05 - Current
Marketing and Communications Executive
Selfpay Ltd
2022.05 - 2022.08
Waitress
The Spinnaker Bar and Restaurant
2021.06 - 2022.04
Customer Service Agent
Omnivend Ltd
2019.01 - 2020.03
High School Diploma -
Yeats College
High School Diploma -
OmnivendSelfpayWaterpark College
Bachelor of Law - Law And Criminology
Maynooth University
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