Aoife Doran
Summary
Bachelor of Business Studies in Marketing graduate with management experience working in a fast-paced, dynamic retail environment with a sharp eye for detail, strong organisational skills, and a deep understanding of how to deliver exceptional customer experiences across every touchpoint. Positive and hardworking individual eager to apply and enhance transferable skills gained from university and job experience. Strong commitment to continuously learning and developing in career.
Overview
7
7
years of professional experience
Work History
Visual Merchandising Supervisor
New Look
Dublin, Ireland
02.2024 - 04.2025
- Analysed weekly reports and sales data to plan commercially driven actions for the store and to adjust visual strategies to improve underperforming departments.
- Planned and led seasonal set-ups, following guidance from the head office to maintain fresh and engaging customer experiences.
- Enhanced store and window appearance utilising seasonal promotions and trends to drive strategy.
- Implemented company visual standards via layout updates, emails, and verbal feedback.
- Progressed in my role by working alongside and learning from senior VM management for the company during external store set-ups.
Supervisor
New Look
Dublin, Ireland
06.2023 - 02.2024
- Ensured the smooth running of the shop floor on a day-to-day basis.
- Delegating tasks to staff members, monitoring to ensure completion, and providing constructive feedback.
- Maintained positive working relationship with fellow staff and management.
- Ensure accuracy and consistency in daily store finances by identifying and resolving cash discrepancies, managing safe reconciliation, voucher banking, and lodgement banking.
- Managed the store’s social media accounts, enhancing its online presence through creative content and engagement strategies.
- Maintained health and safety standards and protocols, including fire alarm testing, and incident reporting.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Sales Assistant
New Look
Dublin, Ireland
11.2018 - 06.2023
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of the sales floor area at all times.
- Performed cashier duties, such as processing payments and handling returns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Office Administrative Assistant
RKD Architects
Dublin, Ireland
06.2018 - 08.2018
- Three-month work experience role.
- Performed administrative duties such as photocopying, faxing documents and mailing correspondence.
- Created expense reports and tracked invoices.
- Created spreadsheets in Microsoft Excel for the purposes of archiving company reports.
- Organized and maintained filing systems, both paper and electronic.
Education
Bachelor of Business Studies - Marketing
Maynooth University
Skills
- Retail sales
- Teamwork
- Problem solving
- People management
- Task delegation
- Data interpretation
- Product management
- Creative thinking
REFERENCES
Available upon request.
Timeline
Visual Merchandising Supervisor
New Look
02.2024 - 04.2025
Supervisor
New Look
06.2023 - 02.2024
Sales Assistant
New Look
11.2018 - 06.2023
Office Administrative Assistant
RKD Architects
06.2018 - 08.2018
Bachelor of Business Studies - Marketing
Maynooth University
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