Aoife Brennan
Dublin,Ireland
Summary
Final-year Information & Communications and Sociology student with industry experience in AI-focused research. Strong in research, analysis, Excel, and professional presentation, with a clear ability to communicate complex ideas effectively. Demonstrates expertise in successful upselling and strategic selling techniques, driving business growth and enhancing customer satisfaction. Committed to leveraging skills to achieve organizational goals and contribute to long-term success.
Friendly and approachable, with exceptional communication and customer service skills, complemented by a proven ability to handle transactions and manage stock. Seeking an entry-level or graduate opportunity in a dynamic professional environment.
Overview
3
3
years of professional experience
Work history
Sales assistant
O'Brien's Wine
Doolin, Ireland
03.2023 - Current
- Maintained awareness of current sales promotions, enabling informed customer purchasing decisions.
- Provided personalized shopping advice, enhancing customer satisfaction.
- Communicated detailed product information effectively to assist customers.
- Streamlined operations to minimize customer waiting times.
- Created a welcoming store environment through clean, organized displays.
- Trained new staff members, promoting a supportive workplace culture.
- Addressed customer needs promptly, fostering positive feedback and loyalty.
- Managed high-pressure situations effectively, ensuring seamless store operation during peak hours.
VIP hostess
Equinox Events
Dublin, Ireland
06.2023 - 06.2025
- Assisted guests with requests or queries; enhanced overall satisfaction levels significantly.
- Managed guest check-ins and check-outs for seamless transitions.
- Provided immediate resolution for any issues raised by guests; maintained peace and harmony within premises.
- Ensured guests' needs were met promptly, promoting a positive image of the establishment.
- Escorted VIPs to their tables, providing a personalised touch to their visit.
- Enhanced customer experience by delivering high-quality service and personal attention.
- Assisted in planning VIP arrivals, enhancing the guest experience.
- Monitored VIP area frequently, maintaining cleanliness and orderliness at all times.
- Worked closely with team members to provide outstanding service.
AI analyst Intern
Barry Duffy
Dublin, Ireland
09.2024 - 12.2024
- Conducted industry and academic research on artificial intelligence applications relevant to enterprise software.
- Synthesised research findings into structured Excel spreadsheets for comparison and analysis.
- Created professional PowerPoint presentations to communicate insights and recommendations to stakeholders.
- Translated complex AI concepts into clear, non-technical summaries for wider business audiences.
- Collaborated with team members to identify emerging AI trends, risks, and opportunities.
- Maintained clear documentation to support ongoing research and internal knowledge sharing.
Retail sales associate
Lisa Duffin
Dublin, Ireland
10.2023 - 01.2024
- Participated in staff meetings, contributing valuable insights for improvement.
- Upheld company policies whilst interacting with customers and colleagues.
- Assisted in visual merchandising, improving shop floor appeal.
- Handled cash transactions accurately, maintaining financial integrity.
- Conducted inventory checks to ensure stock accuracy.
- Operated till systems correctly, ensuring accurate transactions.
- Contributed to sales targets through active promotion of products.
- Collaborated with team members for efficient store operations.
Education
Bachelor of Science - BSc Information & Communications & Sociology
University College Dublin
Ireland 09.2022 -
Certificate of Higher Education -
Muckross Park College
Ireland 09.2016 - 05.2022
Skills
- Initiative taking
- Brand awareness promotion
- Successful up-selling
- Strategic selling techniques
Accomplishments
Social Science Intern of the Year Award (2024) – University College Dublin
- Awarded for outstanding internship performance at FINEOS, recognizing excellence in research, analysis, and professional communication.
- Recognized for high-impact research and analysis during an industry internship.
- Awarded for the quality of professional reporting and presentations delivered to stakeholders.
Affiliations
- Tennis – Regularly play tennis, valuing competition, consistency, and skill development.
- Gym & Fitness – Maintain an active gym routine, demonstrating discipline, goal-setting, and resilience.
- Technology & Social Research – Interested in how emerging technologies influence society, ethics, and everyday life.
References
References available upon request.
Timeline
AI analyst Intern
Barry Duffy
09.2024 - 12.2024
Retail sales associate
Lisa Duffin
10.2023 - 01.2024
VIP hostess
Equinox Events
06.2023 - 06.2025
Sales assistant
O'Brien's Wine
03.2023 - Current
Bachelor of Science - BSc Information & Communications & Sociology
University College Dublin
09.2022 -
Certificate of Higher Education -
Muckross Park College
09.2016 - 05.2022