ANYNA MARY SEBASTIAN
Finglas,Ireland
Summary
Motivated and customer-focused professional with strong communication skills and a positive attitude. Adept at handling customer interactions with patience and empathy, ensuring a high level of service. Highly organized and reliable, with the ability to maintain accurate records and manage multiple tasks efficiently. Enthusiastic about learning new skills and eager to contribute to a supportive team environment. Ready to leverage transferable skills and comprehensive training to excel in a dynamic call-center role.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Food and Beverage Assistant (Part-Time)
Maldron Airport Hotel
Dublin
06.2024 - Current
- Delivered excellent customer service to a large guest volume, demonstrating adaptability in high-paced environments
- Strengthened communication, teamwork, and multitasking skills while managing service operations
- Managed table arrangement for maximising dining capacity during busy periods.
- Collaborated effectively with kitchen staff for expedited order delivery.
- Prioritised tasks during peak hours to ensure smooth operations.
- Adapted quickly to changing schedules ensuring consistent performance.
- Awarded with best employee of the month(February 2025)
Steward (Part-Time)
Eventsec
04.2024 - Current
- Ensured smooth event operations through effective crowd management and compliance with safety protocols
- Developed problem-solving skills by responding to guests' inquiries and addressing operational issues
Wait Staff (Part-Time)
Aramarkt
Dublin
05.2024 - 06.2024
- Supported food preparation and service, maintaining quality standards in a demanding work environment
- Enhanced organizational skills by coordinating service tasks and ensuring guest satisfaction
Education
MSc - Business Analytics
Dublin Business School
Bachelor of Commerce - Finance and Taxation
Morning Star Home Science College
Angamaly, KeralaDiploma - Practical Accounting and Tax Practice
Tax Study Center
Ernakulam, Kerala , IndiaHigher Secondary Education - Commerce
Skills
- Data Analysis and Visualisation
- Microsoft Excel
- Microsoft Word
- Team collaboration
- Independent working
- Problem-solving
- Critical thinking
- Effective communication
- Consultative approach
- Attention to detail
- Analytical Thinking
- Financial Analysis
- Business Valuation
- Effective presentation
- Helpful and proactive
- Complaint handling
Certification
- Certification in Consignment Booking and Tracking
- IELTS: Overall Band Score 7.0
Personal Information
- Willing To Relocate: True
- Visa: STAMP 2
References
References available upon request.
Timeline
Food and Beverage Assistant (Part-Time)
Maldron Airport Hotel
06.2024 - Current
Wait Staff (Part-Time)
Aramarkt
05.2024 - 06.2024
Steward (Part-Time)
Eventsec
04.2024 - Current
MSc - Business Analytics
Dublin Business School
Bachelor of Commerce - Finance and Taxation
Morning Star Home Science College
Diploma - Practical Accounting and Tax Practice
Tax Study Center
Higher Secondary Education - Commerce
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