Anxhela Tralo
St. Edmunds, Lucan
Summary
"I am a motivated Trainee Therapist passionate about joining individuals on their journey of change and assisting them in discovering healthier coping mechanisms for navigating life's challenges. My ongoing studies in Psychotherapy and Counseling are enriching my capacity for empathy, communication, and problem-solving, empowering me to provide effective support to individuals seeking to enhance their mental and emotional well-being."
Overview
10
10
years of professional experience
1
1
Certification
Work History
Trainee Therapist
Finglas Support and Suicide Prevention (FSN)
Dublin
03.2024 - Current
- Assisted in developing individualized treatment plans for clients.
- Developed strategies to help clients cope better with their problems.
- Assisted in creating a safe environment where clients could openly discuss any issues they faced without fear of judgement or ridicule.
- Participated in training programs to stay up-to-date on current developments in the field of psychotherapy.
Support Worker
Sanas
Dublin
01.2024 - Current
- Provided direct care and emotional support to children and adolescents with intellectual disabilities, fostering a compassionate and empathetic environment.
- Developed positive relationships with service users and maintained professional boundaries at all times.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Crisis Volunteer
Text About It
Dublin
11.2022 - Current
- Providing empathetic and non-judgmental support to individuals in crisis
- Following established protocols and guidelines to ensure caller safety and confidentiality.
- Collaborating with team members and seeking guidance from supervisors when needed.
- Exploring new way of coping for future crisis and empower texters to gain ability to function independently in society.
Shop Manager
Swan Recruitment
Dublin
05.2022 - 11.2023
- Managing and supervising supermarket staff, including training, scheduling, and performance evaluation.
- Ensuring exceptional customer service by addressing customer inquiries and resolving complaints.
- Overseeing the entire ordering process, forecasting demand, and placing orders with suppliers to maintain optimal stock levels.
- Managed inventory control, cash control, and store opening and closing procedures.
Customer service
AED Distribution
08.2020 - 06.2021
- Responding to customer inquiries, requests, and complaints promptly and professionally.
- Providing accurate information about products, services, and company policies.
- Building rapport and establishing positive relationships with customers.
- Prioritizing and managing multiple customer inquiries or tasks simultaneously.
Volunteer Worker
Jonathan Centre
10.2019 - 08.2020
- Assisting individuals with Down syndrome in various activities and programs.
- Providing support and encouragement during therapy sessions or educational programs.
- Displaying empathy, patience, and understanding in all interactions.
- Supporting fundraising initiatives and helping with community outreach programs.
Summer Camp Volunteer
Peace Corps Albania
Kelcyre
06.2014 - 09.2017
- Assisted in the preparation and implementation of camp activities such as arts and crafts, sports, and outdoor games.
- Supervised groups of children during off-site field trips to local attractions.
- Facilitated team building exercises that helped build camper's self confidence in group settings.
- Helped organize evening activities such as dances or movie nights for older campers.
Education
Master of Arts - Integrative Counseling And Psychotherapy
Ichas College
Evening Diploma - Counseling Studies
DBS College
DublinBachelor of Arts - Psychology
University of Tirana
Tirana, ALSkills
- Relationship Building
- Crisis Intervention
- Self-Directed
- Building rapport
- Interpersonal skills
- Treatment planning
- Mental health support
- Computer Skills
- Team collaboration
- Creative problem solving
Workshops
• US corps in Albania (Student Friendly Workshop)
• Peace Corps Albania (Youth Focused Project Design and Management Workshop).
• AMUN (Albanian Model United Nations certificate of participation).
• Tim Tebow Foundation and ICF Tirana ( Contribution in "Night to Shine" event).
• 14th International Dementia Conference ( volunteer participation)
Certification
- TUSLA ( Completion of "Introduction to children first" e-learning programme).
- National Safeguarding Office ("Safeguarding adults at risk of abuse", programme at HseLand)
- Manual Handling and People Handling e-learning Theory Module (programme at HseLand).
- Medication Management (programme at HseLand).
- AMRIC Basics of Infection Prevention and Control (programme at HseLand).
- The Fundamentals of GDPR (programme at HseLand).
- Communicating Effectively through Open Disclosure (programme at HseLand).
- Dignity at Work (Revised 2022) (programme at HseLand).
- Communicating with people who have an Intellectual Disability (programme at HseLand).
Memberships
- Student member at NAPCP (National Association For Professional Counselling and Psychotherapy)
Timeline
Trainee Therapist
Finglas Support and Suicide Prevention (FSN)
03.2024 - Current
Support Worker
Sanas
01.2024 - Current
Crisis Volunteer
Text About It
11.2022 - Current
Shop Manager
Swan Recruitment
05.2022 - 11.2023
Customer service
AED Distribution
08.2020 - 06.2021
Volunteer Worker
Jonathan Centre
10.2019 - 08.2020
Summer Camp Volunteer
Peace Corps Albania
06.2014 - 09.2017
Master of Arts - Integrative Counseling And Psychotherapy
Ichas College
Evening Diploma - Counseling Studies
DBS College
Bachelor of Arts - Psychology
University of Tirana
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