ANUP ROBERT
Blanchardstown
Summary
Detail-oriented professional with expertise in activity reporting, data management, and staff supervision. Proficient in generating monthly statistics, KPIs, and trend tracking through Excel dashboards and MS Office. Skilled in maintaining confidentiality and data protection while managing patient details using Patient Administration System (PAS) and Healthlink. Committed to enhancing departmental efficiency through accurate data entry and effective workload coordination.
Overview
23
23
years of professional experience
Work history
Grade IV Officer
St. Vincent's University Hospital
Elm Park, Dublin
2025.07 - 2026.10
- Create the monthly departmental statistics and KPIs showing the number of referrals received for each speciality and each social worker
- Keep the records of home care and long-term care referrals, and track HSE DMR patient details
- Build Excel dashboards with formula-driven live data, charts and KPI summaries to present monthly activity
- Supervise a Grade III clerical officer and coordinate with the Principal Social Worker
- Manage stock ordering and inventory, and third-party records including on-demand retrieval
- Coordinate with Iron Mountain for the annual chart collection
- Medical Social Work Department
Grade III Clerical Officer
St. Vincent's University Hospital
Elm Park, Dublin
2024.11 - 2025.07
- Managed the high daily volume of referrals, logging all referrals on PAS within 48–72 hours
- Scanned and logged referrals received by post, fax and Healthlink, ensuring documents were clear, legible and accurately labelled for retrieval and tracking
- Booked clinic appointments on PAS, sent replies to GPs and posted appointment letters
- Delivered logged referrals to the appropriate departments for triage
- Worked in line with hospital policy, data protection regulations and confidentiality standards
- Central Referrals Office
Private Hire Taxi Driver
Dublin
2018.08 - 2024.11
- Kept detailed records of journeys, expenses and maintenance; handled cash and card payments accurately
- Self-employed, Dublin
Retail Sales Advisor
Esso Service Station
Dublin
2012.09 - 2018.08
- Managed stock control and inventory, received deliveries, balanced the till and resolved customer issues
Door Security Staff Member
P&B Securities
Dublin
2011.05 - 2012.03
- Supervised entrance and exit points, checked ID, enforced venue policies and managed crowd control
MS Executive
Diebold Systems Private Limited
Ludhiana, India
2006.06 - 2007.07
- Audited sites against head office lists, tracked service calls to closure and submitted weekly activity reports to the functional manager
- Coordinated with bank officials and vendor supervisors to ensure service standards were met
Junior Computer Technician
Webber's Net
Ludhiana, India
2004.04 - 2006.05
- Data backup and transfer, operating system reinstallation and upgrades, and routine system maintenance
Education
Microsoft Excel 2019
Pitman Training Institute
IrelandPayroll – Manual and Computerised 2019
Pitman Training Institute
IrelandA+ CompTIA
Ashfield Computer Training
Foundation Course, Health Care Assistant
Daybreak Training School
DublinComputer Hardware & Troubleshooting
Gem Computer Education
LudhianaDTP
Star College of Commerce
10+2 Commerce (equivalent to Leaving Certificate) - undefined
National Open School
One-Year Diploma - Computer Application
Amrit Computer Education
Skills
- Activity reporting: monthly statistics and KPIs, trend tracking and departmental dashboards
- Data management: accurate data entry, record keeping, data checks and tracking of patient details
- Excel dashboards with formula-driven live data, charts and KPI summaries; MS Office
- Patient Administration System (PAS) and Healthlink
- Staff supervision, workload coordination and liaison with senior staff and external providers
- Confidentiality, data protection and attention to detail
REFEREES
Available on request.
Timeline
Grade IV Officer
St. Vincent's University Hospital
2025.07 - 2026.10
Grade III Clerical Officer
St. Vincent's University Hospital
2024.11 - 2025.07
Private Hire Taxi Driver
2018.08 - 2024.11
Retail Sales Advisor
Esso Service Station
2012.09 - 2018.08
Door Security Staff Member
P&B Securities
2011.05 - 2012.03
MS Executive
Diebold Systems Private Limited
2006.06 - 2007.07
Junior Computer Technician
Webber's Net
2004.04 - 2006.05
One-Year Diploma - Computer Application
Amrit Computer Education
10+2 Commerce (equivalent to Leaving Certificate) - undefined
National Open School
DTP
Star College of Commerce
Computer Hardware & Troubleshooting
Gem Computer Education
Foundation Course, Health Care Assistant
Daybreak Training School
A+ CompTIA
Ashfield Computer Training
Payroll – Manual and Computerised 2019
Pitman Training Institute
Microsoft Excel 2019
Pitman Training Institute