Summary
Overview
Work History
Education
Skills
Responsibilities held
Successful Projects
Certificates
Timeline
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ANUAR TAREMWA

Dublin

Summary

I hold a Master of Science in Computing Science and recently completed the Google Cybersecurity Certificate. I am currently in my partial fulfillment of the CompTIA Network+ course to further develop a career in IT infrastructure. Proficient in foundational skills such as designing and implementing functional networks, as well as configuring, managing and maintaining essential network devices. Dedicated to continuous learning and collaboration, with a strong commitment to contributing positively to organizational success.

Overview

11
11
years of professional experience

Work History

IT Support Officer

Sultan Uganda
01.2021 - 01.2022

IT Support

Petrocity Uganda Ntinda
01.2015 - 01.2021

IT Administrator

RCC (Roestor Construction Corp.)
01.2013 - 01.2014

AIDS Information Centre (AIC)
07.2011 - 08.2011

Education

Master of Science - Computer Science

Griffith College
Dublin, Ireland
11-2023

B.Sc. in Computer Science and IT -

Makerere University

U.A.C.E -

Kawempe Muslim Secondary School

U.C.E -

Kawempe Muslim Secondary School

Skills

  • Network Management and Monitoring Wireshark, Nagios
  • Network Security Snort and Nessus
  • Designing and implementing functional networks
  • Networking Technologies: TCP/IP, Subnetting, Routing, Switching, VLANs, VPNs, QoS
  • network security Tools: Check Point, Snort and Nessus,
  • Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)
  • Microsoft 365: Exchange Online, SharePoint, OneDrive, Teams
  • Virtualization: VMware vSphere, Hyper-V
  • Scripting and Automation: Python
  • Compliance and Standards: ISO/IEC 27001, NIST, GDPR
  • Soft Skills: Communication, Teamwork, Project Management, Documentation
  • Technical Proficiency: Operating systems, software applications, and hardware components

Responsibilities held

  • Oversee maintenance of asset tracking and inventory management
  • Maintain Help Desk & End User Support: Provided timely support, managing Microsoft 365 and Active Directory operations.
  • Service Desk Management: Met/exceeded SLAs and promoted IT ServiceDesk benefits.
  • Device Support: Supported desktop, laptop, and mobile devices, ensuring operational continuity.
  • Service Improvements: Enhanced customer satisfaction and developed tailored support documentation.

Successful Projects

  • Corporate Network Redesign and Implementation. Redesigned and implemented a scalable and secure corporate network, enhancing performance by 40% and reducing downtime by 50%.
    Utilized VLANs and redundancy protocols (HSRP/VRRP) to optimize network traffic and ensure failover capabilities.
  • Wi-Fi Network Expansion for a Nkumba University Campus. Conducted wireless site surveys and deployed additional access points, significantly improving Wi-Fi coverage and reliability.
    Centralized management via a wireless controller, reducing connectivity issues and increasing user satisfaction.
  • Network Security Enhancement for a Finca Micro finance. Performed security audits and deployed next-generation firewalls and IPS, achieving regulatory compliance and reducing incidents by 60%.
    Implemented network segmentation and robust access controls, fortifying data protection.

Certificates

  • COMPTIA network+ On going.
  • Professional Certificate
    Coursera - Google Cybersecurity Certificate Nov 2023

Timeline

IT Support Officer

Sultan Uganda
01.2021 - 01.2022

IT Support

Petrocity Uganda Ntinda
01.2015 - 01.2021

IT Administrator

RCC (Roestor Construction Corp.)
01.2013 - 01.2014

AIDS Information Centre (AIC)
07.2011 - 08.2011

Master of Science - Computer Science

Griffith College

B.Sc. in Computer Science and IT -

Makerere University

U.A.C.E -

Kawempe Muslim Secondary School

U.C.E -

Kawempe Muslim Secondary School
ANUAR TAREMWA