Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Antonio Juric

Waterford,Ireland

Summary

Dedicated retail professional with expertise in stock control, customer service, and complaint management. Proficient in implementing queuing systems, maintaining cleanliness standards, and handling challenging customer interactions. Skilled in money handling, product labelling, and utilising stock control software to ensure efficient operations. Committed to delivering exceptional service while supporting store functionality and fostering a positive shopping experience.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Sandwich artist

Klaudija Badrov, Karolis Jonikas
Waterford, Tramore , Ireland
08.2024 - Current
  • Assisted in training new employees; shared knowledge and best practices.
  • Delivered high-quality food preparation with attention to detail and presentation.
  • Managed food waste effectively; recycled or composted appropriate items promptly.
  • Handled cash transactions, ensuring accurate exchange and secure storage.
  • Recognized as Employee of the Store X2 for outstanding performance, dedication to customer service, and consistent contribution to team goals.

Sales assistant

Karolis Jonikas
Waterford,Tramore, Ireland
08.2022 - Current
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Managed till operations smoothly, reducing waiting time for customers.
  • Trained new staff members, fostering a supportive working environment.
  • Balanced till at end of day, maintaining accurate records.
  • Maintained clean and organised workspace to ensure efficient service.
  • Provided excellent customer service, resolving queries and complaints quickly to maintain customer satisfaction.
  • Demonstrated dependability by consistently arriving on time and being available for additional shifts when required.

Education

NFQ5 - Sports And Recreation Managment

SETU Waterford
Waterford
08.2026 -

Skills

  • Restock duties fulfilment
  • Queuing system implementation
  • Maintaining cleanliness standards
  • Handling difficult customers
  • Store cleanliness maintenance
  • Money handling proficiency
  • Stock control software use
  • Product labeling
  • Stock replenishment
  • Complaint management
  • Customer Service

Languages

Croatian
Proficient (C2)
English
Proficient (C2)
Serbian
Advanced

Certification

Food Safety & Hygiene Certification (Level 1 or Level 2)

Allergen Awareness Certification

Customer Service Excellence

Health and Safety Certification

Cash Handling and Till Operation Training

Retail and Sales Training

Stock Management and Inventory Control

POS System Training

Security Awareness / Loss Prevention

Basic First Aid / CPR Certification

Teamwork and Leadership Skills

Accomplishments

Awards and Accomplishments
  • Leaving Certificate (2025)
    Results yet to be known.
  • Employee of the Store (Applegreen/Subway)
    Recognized for outstanding performance in customer service, teamwork, and dedication to store operations.
  • Boxing Achievement
    Won 3 championships in Lightweight category
  • Any School or Community Awards
    Punctuality 2023-2025 Full attendance in School



Affiliations

Hobbies
  • Boxing (St pauls Waterford) – Passionate about training and competing in boxing to improve fitness and discipline.
  • Gym (XTREME XCS Waterford) – Regularly engage in strength and conditioning workouts to maintain physical health and endurance.

References

Karolis Jonikas- Retail Store Manager   +353 085 785 3237              


Klaudija Badrov- Subway Manager/Retail Store Manager   +353 089 986 0093 

Timeline

NFQ5 - Sports And Recreation Managment

SETU Waterford
08.2026 -

Sandwich artist

Klaudija Badrov, Karolis Jonikas
08.2024 - Current

Sales assistant

Karolis Jonikas
08.2022 - Current

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Antonio Juric