ANTONIA CANTARAGIU
Dublin 15
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
Languages
Work History
D2D Sales Representative
Orange Romania
- Managed sales process from initial approach to contract completion, ensuring a seamless customer experience.
- Sold Orange internet and TV services directly to customers, contributing to overall sales growth.
- Presented offers, identified customer needs and recommended suitable packages.
- Explained contract terms, promotions and included services clearly to customers.
- Worked on sales targets and KPIs while maintaining strong customer service.
Supervisor | Sportswear Retail
Powercut, Dunes Stores
- Supervised daily store operations, ensuring the team delivered excellent customer service and met customer needs.
- Led and motivated staff, delegated tasks and helped maintain smooth daily operations.
- Managed stock replenishment and merchandising of sportswear products to enhance store presentation and sales potential.
- Managed stock replenishment, merchandising and presentation of sportswear products.
- Handled customer queries and resolved issues professionally to maintain high customer satisfaction.
- Assisted with opening and closing procedures, cash handling, and maintaining company standards to ensure smooth operational flow.
Assistant Manager
Dubai Perfume Shop
Dublin
- Provided exceptional customer service, exceeding customer expectations.
- Maintained accurate records of inventory levels, sales figures, and customer data to support operational efficiency.
- Developed staff training programs and organized work schedules to optimize team performance.
- Collaborated with store manager to develop and implement action plans that enhanced performance and surpassed sales KPIs.
- Coordinated hiring processes and established achievable targets with the store manager to align team goals.
- Stepped up as store manager and prepared the shop for grand opening.
- Executed visual merchandising strategies and managed stock levels to create an appealing shopping environment.
Sales Assistant
Michael Murphy Furniture
- Collaborated with management to optimize staff levels and allocate resources for production plans.
- Estimated costs and generated reports while maintaining accurate records.
- Managed cash flow for daily operations.
- Money handling.
- Estimated costs, generated reports, and maintained detailed records.
- Prepared daily reports.
- Achieved high client satisfaction by delivering effective customer service.
Sales Assistant
Fields Jewelry
Dublin
- Executed day-to-day duties with accuracy and efficiency, supporting store operations.
- Learned and applied new skills to daily tasks, enhancing overall efficiency.
- Worked with targets.
- Successfully delivered on tasks within tight deadlines.
- Collaborated with team to achieve sales targets.
- Ensured proper storage of valuable items in a safe during closing.
- Consistently upheld a professional and presentable appearance in the workplace.
- Resolved customer issues, contributing to increased satisfaction.
Sales Assistant
Brown Thomas
Dublin
- Resolved customer complaints and process issues, enhancing customer satisfaction through proactive problem-solving.
- Took interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Maintained up-to-date product knowledge to deliver tailored recommendations that met customer needs.
- Engaged with customers to identify needs and provide personalized advice and product recommendations.
Education
Leaving Certificate -
Hansfield Educate Together
Dublin 15Skills
- Customer service
- Goal-oriented
- Organized
- Problem-solving
- Adaptability
- Sales coaching
- Sales process management
- Cross-selling
- Cash management
- Teamwork
- Sales planning
- Team development
Personal Information
Driving License: Full Driving License
Languages
Romanian
First Language
English
Proficient
C2
Timeline
Sales Assistant
Brown Thomas
Sales Assistant
Fields Jewelry
Sales Assistant
Michael Murphy Furniture
Assistant Manager
Dubai Perfume Shop
Supervisor | Sportswear Retail
Powercut, Dunes Stores
D2D Sales Representative
Orange Romania
Leaving Certificate -
Hansfield Educate Together