Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Accomplishments
Languages
References
Timeline
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Antona Davy

Antona Davy

22 Steeplechase Green, Ratoath, Co. Meath

Summary

A dynamic, self starter, highly motivated and experienced manager with a proven track record of improving performance. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.


Secured a place in the Return to Work Programme with Deloitte Ireland, a 6mth programme aimed at helping professionals return to the workforce after an extended career break. Out of 300 first round applicants, secured 1 of 8 places on this pilot programme.

Overview

25
25
years of professional experience

Work History

Group Risk Governance Manager

Athora
Dublin, Ireland
07.2023 - Current
  • Reviewed and updated corporate governance policies and procedures to ensure compliance with applicable laws and regulations.
  • Assisted in the preparation of materials for board meetings including agendas, minutes, presentations.
  • Monitored changes in relevant laws and regulations that affect corporate governance practices within the organization.
  • Drafted annual reports outlining key achievements in terms of organizational performance against set objectives.
  • Worked closely with executive leadership team to develop strategies that support good corporate governance principles.
  • Evaluated existing internal control systems and processes to identify areas where improvements can be made.
  • Ensured adherence to ethical standards among employees through effective risk management programs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Proposed or approved modifications to project plans.

Senior Consultant

Deloitte Ireland
Dublin, Ireland
06.2022 - 06.2023
  • Provided strategic guidance to clients on best practices for business operations.
  • Created reports, presentations and other documents to share findings with management team.
  • Monitored progress of ongoing projects to ensure objectives were met within specified time frames.
  • Identified areas of improvement within existing processes and systems and recommended changes accordingly.
  • Facilitated workshops with stakeholders to review current procedures and develop new processes.
  • Managed multiple client engagements simultaneously while adhering to tight deadlines.
  • Developed training materials and conducted trainings for stakeholders.
  • Prepared accurate and concise reports, conveying progress, issues and solutions.
  • Completion of business and practice development activities, responding to requests for tenders and
    identifying and pursuing relevant business opportunities;

Risk Manager

Liberty Insurance
Blanchardstown, Ireland
05.2012 - 06.2014
  • Implementation of the Risk department in Claims Division.
  • Successfully planned, designed and implemented through collaboration with key stakeholders a robust Risk Management Framework, Key Risk Indicators and Risk appetite and policies and procedures.
  • Compiled analysis and reporting for Group Risk on any potential or emerging risks.
  • Delivered and communicated consolidated reporting to relevant risk committees with analysis of Operational Risk and the effect of same on the Group Risk profile.
  • Provided training for Claims staff to increase awareness and improve governance.
  • Worked alongside and build sound working relationships with various lines of management both within and outside of the Department.
  • Coordinated with external auditors to review financial processes for accuracy and completeness.
  • Ability to handle private, sensitive, confidential information appropriately.

Claims Manager

Quinn Insurance/Liberty Insurance
Blanchardstown, Ireland
11.2006 - 06.2011
  • Managed a team of claims handlers and external loss adjusters adjusters.
  • Managing, recruiting, promoting and developing members of team both internally and externally.
  • Reviewed and approved complex claim settlements, making sure they were within policy guidelines.
  • Monitored the performance of loss adjusters to ensure accuracy, timeliness and compliance with departmental standards.
  • Developed procedures to streamline the claims process, improving overall efficiency.
  • Prepared detailed reports on claim status and activities for senior management review.
  • Ensured compliance with all applicable laws, regulations, policies and procedures related to claims processing.
  • Collaborated with other departments to investigate potential coverage disputes or discrepancies.
  • Negotiated settlement agreements between claimants and insurance companies when necessary.
  • Discussed current cases and issues in claim committee meetings.

Fees & AUM Specialist - Promoted to Assistant Mgr

Bank of Ireland Asset Management
Dublin, Ireland
08.2002 - 10.2006
  • Conducted periodic reviews of assets to ensure compliance with company policies.
  • Maintained accurate records of all assets and related information, such as depreciation, purchase date, and estimated value.
  • Prepared monthly financial reports on asset performance for senior management review.
  • Provided support to internal stakeholders regarding asset management processes and procedures.
  • Analyzed data to identify areas of improvement in asset management practices.
  • Documented procedures for proper tracking, maintenance, and disposal of assets when necessary.
  • Collaborated with IT staff members to ensure successful implementation of hardware and software upgrades.
  • Expertly managed client portfolios to maximize returns and maintain risk tolerances.

Senior Accounts Receivable Specialist

Oracle
Dublin, Ireland
03.2002 - 08.2002
  • Analyzed customer accounts to identify discrepancies and resolve them in a timely manner.
  • Implementation from NCU to EUR in all 17 countries.
  • Reviewed and processed customer payments, credit memos, refunds, and adjustments.
  • Prepared monthly customer statements and sent out invoices to customers.
  • Reconciled bank account activity on a daily basis.
  • Provided support with month-end close activities such as journal entries, reconciliations.
  • Provided training to new team members on Accounts Receivable processes and procedures.

Sales Support Specialist - Promoted to Senior

Oracle
Dublin, Ireland
01.1999 - 03.2002
  • Created detailed reports on sales performance and presented findings to executive team.
  • Negotiated contracts with clients and ensured delivery of agreed-upon services.
  • Established relationships with key decision makers within target organizations.
  • Resolved customer complaints quickly and efficiently while maintaining a positive relationship.
  • Ensured compliance with all applicable laws, regulations, policies, and procedures.
  • Cross-trained on different positions to best support team during peak periods.
  • Recognized security risks to properly handle situations.

Education

Bachelor of Arts - Psychology, Italian & Linguistics

UCD
Dublin
03-1998

Skills

  • Interpersonal Relations
  • Adaptability
  • Hiring and Training
  • Relationship Management
  • Fiscal Management
  • Staff Management
  • Process Improvement
  • Project Planning
  • Emergency Response
  • Revenue Forecasting
  • Employee Development
  • Relationship Building
  • Scheduling and Coordinating
  • Analytical Skills
  • Team Leadership
  • Problem-solving aptitude
  • Analytical Thinking
  • Negotiation
  • Problem-Solving
  • Contract Negotiation

Affiliations

  • In my spare time I enjoy spending time with my family, going for walks and picnics.

Accomplishments

  • I secured a place in the Return to Work Programme with Deloitte Ireland, a 6mth programme aimed at helping professionals return to the workforce after an extended career break. Out of 200 first round applicants, I secured 1 of 8 places on this pilot programme.
  • I had been out of the work environment for 8 years and this opportunity has helped to relaunch my career . Because of this, and the struggles I encountered trying to relaunch my career, I have done so much to give back. I have done videos for their social media, appeared in the Irish Independent as well as various news articles and also represented Deloitte in various forums including the Insurance Institute and was on the panel for the annual Women's returners conference.

Languages

Italian
Intermediate (B1)
B1
Greek
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1

References

References available upon request.

Timeline

Group Risk Governance Manager

Athora
07.2023 - Current

Senior Consultant

Deloitte Ireland
06.2022 - 06.2023

Risk Manager

Liberty Insurance
05.2012 - 06.2014

Claims Manager

Quinn Insurance/Liberty Insurance
11.2006 - 06.2011

Fees & AUM Specialist - Promoted to Assistant Mgr

Bank of Ireland Asset Management
08.2002 - 10.2006

Senior Accounts Receivable Specialist

Oracle
03.2002 - 08.2002

Sales Support Specialist - Promoted to Senior

Oracle
01.1999 - 03.2002

Bachelor of Arts - Psychology, Italian & Linguistics

UCD

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Antona Davy