Antoinette Hayes
Limerick
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
18
18
years of professional experience
Work History
Sales Associate
Brown Thomas Arontts Limited
Limerick, Ireland
01.2013 - Current
- Developed and implemented sales strategies to increase customer base.
- Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
- Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Established clear expectations for quality control processes among staff members.
- Researched industry trends and competitive landscape information regularly.
- Promoted culture of customer focus, product knowledge and production solutions to build loyal customer base.
Sales
O' Donnell Boutique
Limerick, Ireland
03.2006 - Current
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Analyzed competitive products in the marketplace.
- Organized trade shows and conferences to promote products or services.
- Attended regular training sessions to stay up-to-date on company policies and procedures.
- Performed administrative tasks related to sales operations such as filing documents.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Level 6 Higher Certificate - Retail Management
Retail Skillnet Apprenticeship Programme
Galway Institute Of Business09-2024
Diploma Certificate - Sales And Marketing Education
Griffith College
Limerick 09-2002
Associate of Arts - Diploma Fine Art
TUS Limerick
Limerick09-1997
Skills
- Upselling
- Business Development
- Sales Development
- Order Processing
- Inventory Control
- Professional Demeanor
- Teamwork and Collaboration
Timeline
Sales Associate
Brown Thomas Arontts Limited
01.2013 - Current
Sales
O' Donnell Boutique
03.2006 - Current
Level 6 Higher Certificate - Retail Management
Retail Skillnet Apprenticeship Programme
Diploma Certificate - Sales And Marketing Education
Griffith College
Associate of Arts - Diploma Fine Art
TUS Limerick
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