ANSHUL MALHOTRA
Cork,KY
Summary
Astute IT Technician equipped with in-depth knowledge of technical troubleshooting and diagnosis. Evaluates performance issues and escalates critical concerns to supervisors. Focused problem-solver with prove history of high-quality IT support.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
year of post-secondary education
3
3
years of professional experience
Work history
IT technician
DayBreak pantary
Cork, Ireland
2024.01 - 2026.07
- Kept accurate records to streamline ordering process and prevent stock shortages or excesses.
- Regularly reviewed inventory levels, ordering stock as needed whilst avoiding waste through over-ordering.
- Ensured customer satisfaction with daily auditing of stock freshness.
- Achieved high levels of stock control with regular inventory checks.
- Used SAGE, QuickBooks and Xero to maintain company accounts.
- Gained 16 months' experience using accounting software, including Sage and Quick book.
- Troubleshot network connectivity issues, restoring normal operations quickly.
- Installed, maintained, and repaired hardware components, ensuring optimal functionality.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Managed secure network access for remote workers successfully.
- Maintained IT inventory effectively keeping track of all equipment in use.
- Updated journal entries and accounts on accrual basis with Xero software.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Enabled accurate tracking of departmental performance, producing HR reports with Sage software.
- Tracked storage and CPU usage and general usage trends to keep enough compute available to meet service levels.
- Reviewed and reconciled ledgers to maintain integrity of financial data.
- Handled complex account reconciliations; ensured consistency in records.
- Effectively diagnosed and repaired faults in assembled cameras.
Digital Marketing Intern
CIIM
CHANDIGARH, INDIA
2023.06 - 2023.09
- Improved online presence by creating and implementing comprehensive social media strategies.
- Assisted in email marketing campaigns for increased customer engagement and retention rate BY 25%.
- Performed keyword research to optimise SEO efforts, driving organic traffic towards the website.
- Initiated effective PPC campaigns leading to higher click-through rates. It effective for business by 50%
- Streamlined digital marketing campaigns by utilising Google AdWords.
- Participated in team meetings for planning new marketing initiatives, contributing fresh ideas and perspectives.
- Regularly updated company website content for improved SEO ranking by 15%.
Education
Master of Science - Cloud Computing
National College of Ireland
Dublin, Ireland 2023.09 - 2025.02
Bachelor of Science in Information Technology -
GNA University
Phagwara, PunjabHigher Secondary - Commerce
Jain Model Senior Secondary School
Banga, Indiasecondary -
Jain Model Senior Secondary School
IndiaSkills
- Digital Strategy
- Python development
- QUICK BOOK
- Technological troubleshooting
- Social media management
- SEO expertise
- WordPress administration
- Effective communication
- Sage Payroll
- Mobile device support
- Microsoft office suite proficiency
Affiliations
- Cricket, Watching Movies, Outing, Enjoy trips with friends, Chess
Accomplishments
COURSERA, UPGRAD
While pursuing my graduation i did an internship at Coursera and Upgrad in Google Digital Garage and Google Analytics Academy. i got certificates for those.
Languages
English
Hindi
Punjabi
Languages
6,6,6
Custom
Hardworking, Good interpersonal Skills, Punctual, Love to learn new things
Timeline
IT technician
DayBreak pantary
2024.01 - 2026.07
Master of Science - Cloud Computing
National College of Ireland
2023.09 - 2025.02
Digital Marketing Intern
CIIM
2023.06 - 2023.09
secondary -
Jain Model Senior Secondary School
Higher Secondary - Commerce
Jain Model Senior Secondary School
Bachelor of Science in Information Technology -
GNA University