Ansh Sachdev
Dublin,Dublin
Summary
Hardworking [Operations executive in Customer relations] brings proven success in overseeing administrative areas. Knowledgeable about the best methods for managing resources, schedules, and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Part time Shop assistant
Irish Asian Ventures
Dublin, Ireland
03.2023 - Current
- Maintained inventory for Grocery
- Maintained Accounts and bills for daily receivables & Products
- Completed opening and closing duties in line with established schedule.
- Demonstrated product usage and features to customers.
- Totalled bills using maths skills and maintained accurate till count.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
CUSTOMER SERVICE ASSOCIATE (OPERATIONS)
Accenture Solutions Limited
Mumbai
01.2020 - 11.2021
- Worked as Senior Process Associate in Social Media operation
- Created spreadsheets using Microsoft Excel to achieve accurate data reporting
- Improved team efficiency by training and mentoring individuals and setting achievable performance goals
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Provided supervisor with comprehensive written reports on work progress
- Led projects and analysed data to identify opportunities for improvement
- Used software tools to boost productivity and efficiency in operations
- Planned tasks and workflows for teams to achieve goals and meet deadlines.
CUSTOMER SERVICE EXECUTIVE
Natures Basket limited
Mumbai
03.2018 - 10.2019
- Handled customer complaints and provided timely solutions
- Delivered first-class service to customers
- Assisted in Retail Accounting
- Maintained Inventory
- Communicated with customers regarding Home grocery deliveries and online deliveries.
Education
HIGHER DIPLOMA IN FINANCE & TECHNOLOGY - FINANCE - Finance / Technology
Dublin Business School (DBS)
Dublin, Ireland 09.2022 - 09.2023
BACHELOR OF MANAGEMENT STUDIES - MANAGEMENT - undefined
Mumbai University
Skills
- Customer & Staff support
- Retail Operations
- Finance Operations
- Microsoft Office Suite
- Customer service
- Customer service operations
- Outgoing and enthusiastic
- Financial analysis
- Accurate money handling
- Money handling
- Multilingual
- troubleshooting
Additional Information
- 1G Visa Available
- PPSN Available
Languages
English
Fluent
Hindi
Fluent
Punjabi
Intermediate
Marathi
Upper intermediate
Timeline
Part time Shop assistant
Irish Asian Ventures
03.2023 - Current
HIGHER DIPLOMA IN FINANCE & TECHNOLOGY - FINANCE - Finance / Technology
Dublin Business School (DBS)
09.2022 - 09.2023
CUSTOMER SERVICE ASSOCIATE (OPERATIONS)
Accenture Solutions Limited
01.2020 - 11.2021
CUSTOMER SERVICE EXECUTIVE
Natures Basket limited
03.2018 - 10.2019
BACHELOR OF MANAGEMENT STUDIES - MANAGEMENT - undefined
Mumbai University
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