Annette Samba
CO
Summary
Experienced HR professional adept in all facets of human resources, including labor law compliance, employee relations, performance management, leave of absence management, and talent acquisition. Skilled in providing consultative support to clients while effectively managing risks and fostering client relationships. Proven ability to understand and address unique business needs, serving as a trusted partner to business owners and managers. Dedicated to driving organizational success through strategic HR initiatives. Seeking a full-time HR Business Partner position to leverage interpersonal, time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
HR Business Partner Ireland and UK
CRIF Vision-Net
2022.01 - Current
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Developed comprehensive job descriptions for various positions, attracting high-quality candidates and ensuring a smooth onboarding process.
- Streamlined the recruitment process by implementing a centralized applicant tracking system, reducing time-to-hire and improving candidate experience.
- Created a positive candidate experience by maintaining transparent communication and providing timely feedback throughout the recruitment process.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Evaluated the effectiveness of HR interventions through data analysis and continuous improvement efforts, adapting strategies as needed to achieve optimal results.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Reduced turnover rates by developing comprehensive employee retention programs.
Human Resources Senior Associate
Eli Lilly
2019.10 - 2022.01
- Played key role in ensuring successful launch of new Global HR department in Cork office
- Contributed in implementation of Workday and successfully assisted in rollout
- Evaluated the effectiveness of HR policies and procedures, recommending necessary changes to maximize organizational efficiency and employee satisfaction.
- Led, directed, and managed innovative and comprehensive HR products and services delivery that served to frame and advance company mission.
- Coached managers on effective performance management techniques, leading to higher levels of employee satisfaction and productivity.
- Streamlined HR processes for increased efficiency and improved accuracy in personnel data management.
- Supported talent acquisition efforts, resulting in the successful hiring of top performers across various departments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Recruitment Consultant
Oxford Global Recourses
2018.01 - 2019.05
- Implemented innovative sourcing strategies to attract top IT talent from various channels such as job boards, social media, and referrals.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Onboarded new hires and set up training.
- Sourced and selected applicants for technical positions within company.
- Negotiated competitive salary packages between candidates and clients to ensure successful placements and maintain ongoing relationships.
- Utilized various online and offline sources to find talented technical candidates and prepare for screening process.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Grew the company''s candidate pool by fostering relationships with passive candidates and maintaining regular contact for potential future opportunities.
- Enhanced market knowledge by staying up-to-date on industry trends, emerging technologies, and changes in employment legislation affecting the IT sector.
- Interviewed candidates using different interview methods and approaches.
- Developed expertise in niche IT sectors, enabling the successful placement of candidates in specialized roles that required unique skill sets.
- Collaborated with internal teams to provide comprehensive support throughout the recruitment lifecycle, contributing to overall company success.
Customer Management Executive
Abtran
2015.01 - 2018.01
- Developed summaries to assess each client's participation level and determine targets for follow-up plans.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined customer management processes for improved service quality and increased retention rates.
- Enhanced customer satisfaction by implementing efficient communication strategies and resolving issues promptly.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Introduced innovative customer management platforms that simplified interactions and increased overall efficiency levels.
- Delivered superior customer service to strengthen relationships and drive future business revenue.
- Managed customer relations on ongoing basis to maximize customer retention..
- Proactively identified areas for process improvements within the department, leading initiatives aimed at increasing overall productivity levels.
Education
Web Development
Code Institute
2024
Bachelor of Arts - International Business
Dorset College Dublin
Dublin, Ireland11.2022
Bachelor of Arts in Business Studies -
Technological University of the Shannon: Midlands
11.2018
Skills
- Proficient with Workday
- Excellent time management skills
- Payroll
- CRM
- Recruitment full cycle
- Customer Management
- Onboarding, Training, and Development
- Talent management
- Leadership Development
- Succession Planning
- Employee Retention
- Problem-Solving
- HRIS Systems
Activities
- Art
- Yoga
- Travel
Languages
English, French
Native language
Reference
Available Upon Request
Timeline
HR Business Partner Ireland and UK
CRIF Vision-Net
2022.01 - Current
Human Resources Senior Associate
Eli Lilly
2019.10 - 2022.01
Recruitment Consultant
Oxford Global Recourses
2018.01 - 2019.05
Customer Management Executive
Abtran
2015.01 - 2018.01
Web Development
Code Institute
Bachelor of Arts - International Business
Dorset College Dublin
Bachelor of Arts in Business Studies -
Technological University of the Shannon: Midlands
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