Annemarie Russell
Dublin
Summary
Dynamic professional with strong skills in patient scheduling and electronic health records. Known for exceptional detail orientation and customer service, consistently contributing to improved patient experiences.
Overview
19
19
years of professional experience
Work History
Medical Administrator
Sutton Cross Surgery
Dublin
2008.10 - 2026.03
- Assisted physicians with scheduling appointments and coordinating referrals, ensuring efficient patient flow and timely care.
- Managed patient scheduling and appointment coordination for optimal clinic flow.
- Coordinated communication between patients and medical staff, improving service delivery and patient experience.
- Assisted healthcare providers with patient intake and documentation procedures.
- Processed patient records and maintained confidentiality in compliance with regulations.
- Addressed patient inquiries and resolved concerns to ensure satisfaction with services provided.
- Trained new staff on office procedures and medical software systems, fostering a knowledgeable team and smooth operations.
- Managed front desk operations such as greeting visitors and managing mail flow.
- Created and managed efficient filing systems for patient records in the office.
- Prepared correspondence related to medical office activities including letters of recommendation and documentation requests.
Administrative Assistant
Sherry Fitzgerald Sutton
Dublin
2007.03 - 2009.09
- Handled incoming phone calls for customer inquiries, ensuring timely and accurate information
- Responded to email inquiries from clients promptly, maintaining strong communication and support
- Facilitated property showings for potential buyers, enhancing engagement and interest
- Coordinated schedules and appointments for executives and team members.
- Managed daily office operations and maintained organised filing systems.
Education
St Anne's Secondary School
Millltown Dublin 61979-01
Skills
- Patient scheduling and electronic health records
- Medical office management
- Patient care coordination
- Office administration and time management
- Detail orientation
- Customer relationship management
- Communication skills
Timeline
Medical Administrator
Sutton Cross Surgery
2008.10 - 2026.03
Administrative Assistant
Sherry Fitzgerald Sutton
2007.03 - 2009.09
St Anne's Secondary School