Anne Moore
Summary
Recent graduate with an Associate of Applied Science Degree in Medical Office Professional. Seeking a job using my medical office training with an emphasis on medical record documentation and medical transcription.
Overview
10
10
years of professional experience
Work History
Office & Administrative Specialist
Minnesota Department of Human Services
05.2017 - Current
- ·Administers support activities for the entire Behavioral Health program area including maintaining calendars, scheduling meetings, and managing logistics.
- Initiates, develops, and manages administrative procedures, including sometimes complicated or ambiguous.
- Exhibits proper business language, spelling, and grammar skills to edit, compose, and independently process complex responses.
- Collects data and initiates research to solve problems.
- Provides direction and oversight to professional staff and managers in regard to proper and efficient completion of administrative activities.
- Evaluates purchasing needs and makes budget recommendations regarding division equipment and supplies. Monitors and reports expenditures.
- Presents proficiency in a wide range of computer software and office equipment including the Microsoft Office suite (Excel, Word, and PowerPoint) as well as SharePoint, Microsoft Teams and WebEx.
- Completes appropriate training and develops mastery in new applications as the administration’s needs evolve and new applications become available.
- Develops and disseminates workflow processes and new technical capabilities across the division by training staff and assessing needs.
- Interfaces with the public, Behavioral Health consumers, and a wide variety of division customers, both inside and outside the Department of Human Services, through oral, written, and face-to-face communication including answering and transferring inbound phone calls.
- Responds accurately and in a timely manner to technical and sensitive questions and issues.
- Demonstrates the highest level of confidentiality and professionalism in dealing with sensitive information and issues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Dental Health Records Support
University of Minnesota School of Dentistry
07.2015 - 09.2016
- Securely transferred, updated and procured electronic patient records.
- Provided excellent customer service for patients, internal providers, and outside clinics.
- Managed data clean-up and migration projects.
- Maintained databases to track information and update files.
- Adhered to all policies and procedures related to protected health information.
Education
Associate of Applied Science - Medical Office Professional
Saint Paul College
Saint Paul, MN12-2024
Certificate - Medical Office
Saint Paul College
Saint Paul, MN05-2015
Skills
- Document management
- File organization
- Data entry
- Medical terminology
- Medical transcription
- HIPAA compliance
Timeline
Office & Administrative Specialist
Minnesota Department of Human Services
05.2017 - Current
Dental Health Records Support
University of Minnesota School of Dentistry
07.2015 - 09.2016
Associate of Applied Science - Medical Office Professional
Saint Paul College
Certificate - Medical Office
Saint Paul College
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