Annalisa Mongio'

• Exceeded company targets through effective management and sales strategies

• Scheduled staff rotas for efficient operations and coverage

• Managed daily administration tasks for smooth concession operations

• Implemented product displays and visual merchandising to attract customers

• Conducted stock taking and managed returns for inventory accuracy

• Adhered to company budget while maximizing sales and profitability

• Organized staff training for high performance and customer service standards

• Oversaw hiring and onboarding process for new staff members

• Assisted in opening new shops in the city and hiring new staff

• Managed customer orders and provided product availability updates

• Maintained high level of customer care and addressed concerns

• Conducted staff appraisals for team performance and development

• Collaborated with store managers for goals and marketing strategies

• Uploaded new collections on website and ensured accurate product information

• Provided excellent customer service to online customers and managed product fulfillment.

• Use of SAP

• Founded and managed a successful business in the wedding industry in Italy

• Established a popular blog and vlogs on YouTube to provide information and resources for couples planning weddings in Italy

• Developed a user-friendly website for couples to find all the information they needed for their wedding in Italy, while also developing relationships with suppliers

• Facilitated relationships between couples and suppliers to meet their specific needs

• Was in process of creating a portal for suppliers to advertise their services and for couples to find wedding resources

• Managed marketing efforts for both online and offline, including social media advertising and content creation

• Maintained an active and engaging social media presence on Instagram, Facebook, YouTube, G+, and LinkedIn using Hootsuite for scheduling and publishing updates.

• Managed day-to-day operations of Waterford Crystal's jewellery collection launch at Brown Thomas

• Successfully participated in the launch of the collection at a fair in Birmingham, England

• Focused on promoting the collection and driving sales in key markets

• Worked as a wedding planner for Topflight, a leading tour operator in Ireland

• Organized over 100 weddings per year throughout Europe, with a focus on Italy, Lanzarote, Portugal, and Spain

• Acted as the main point of contact for clients and suppliers

• Responsible for the end-to-end organization of weddings

• Managed international section for wedding organization, focusing on Italy

• Oversaw event planning and design, including birthday parties

• Ensured smooth execution of wedding day, resolving last-minute issues

• Developed new venue and supplier contacts to meet client needs

• Contributed to marketing strategies and handled administrative tasks

• Extensive experience in modelling and PR for various companies

• Proven track record of promoting company images and products at fairs, parties, and events