Annabel Dronsfield
Student
Camberley
Summary
Motivated and hardworking induvial seeking challenging new role in fast-paced environment. Ready to bring skills to support team and customer needs with fast, high-quality assistance. . Good relationship-building and time management abilities.
Energetic and enthusiastic 4 years of experience in fast-paced hospitality and customer focused environments. Possessing excellent Time Management, attention to details and customer focused abilities to manage guest expectations and maximise satisfaction. Skilled at staying on top of all role needs and delivering fast, friendly and knowledgeable service.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Kitchen porter
Courmacsherry Hotel
Courtmacsherry, Cork
07.2022 - 09.2024
- Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
- Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
- Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
- Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
- Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
Waitress assistant
Innishannon house hotel
Innishannon, Ireland
05.2024 - 08.2024
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Attended to customer's needs proactively for first-class waiting service.
- Received complaints and offered remedial action to help improve customer experiences.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Maintained exceptional kitchen cleanliness in preparation for daily breakfast, lunch and dinner services.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
- Ensured kitchen equipment, crockery and utensils were spotlessly clean after shifts, ready for next service.
- Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
- Improved service quality by working closely with kitchen staff to maintain smooth, efficient food preparation conditions.
- Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
- Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
- Assisted senior kitchen teams with ingredients preparation, enabling readiness for next service.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Reported defective kitchen equipment in line with procedure.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Trained junior staff on kitchen processes to meet food preparation standards.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Cleared tables to remove dirty utensils and leftover food items.
- Maintained organised kitchen stations with meticulous care and precision, promoting team productivity.
- Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards.
- Operated mixers, cutters and special equipment following health and safety protocols.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
Commercial cleaner
House Angel
Cork City, Ireland
07.2022 - 07.2024
- Placed warning signs to alert people to potential hazards such as wet floors and spillages, reducing accidents and falls 100% within the period i worked for the company.
- Performed high-quality routine cleaning, including Houses, Offices Kitchen, Bedroom, Bathroom cleaning, over 50 commercial and private properties.
- Placed warning signs to alert people to potential hazards such as wet floors and spillages, reducing accidents and falls by 100% .
- Correctly used colour-coded equipment.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Deep cleaned carpets using steam cleaner.
- Restocked, refreshed and sanitised bathroom facilities.
- Communicated well with team across multiple locations.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Achieved spotless results within working timeframes to meet client needs.
Kitchen porter
Innishannon house hotel
Innishannon, Ireland
03.2023 - 06.2024
- Provided flexible working hours to meet demands of peak restaurant hours, maintaining excellent food service provisions.
- Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
- Kept health and hygiene standards high, ensuring washed pots and cutlery were impeccably clean for service.
- Upheld consistently high standards of cleanliness to conform with food health and hygiene regulations.
- Remained calm under pressure throughout busy shifts, preparing and serving accurate customer orders within target service windows.
- Organised and cleaned assigned sections meticulously, thoroughly sanitising and cleaning preparation and storage surfaces.
Education
Leaving Cert ( same as A levels) - English, Maths, Art, Geography, Computer studies
Sacred Heart Girls School
Clonakilty, County Cork 04.2023 - 04.2024
Junior Cert ( equivalent to GCSE) - English, Maths, Science, Art, Geography, History, Computer studies
Bandon Grammar Senior School
Cork 08.2019 - 04.2023
Skills
Operation of sanitation equipment
undefinedAccomplishments
Barista course in Cork
barista school my trainer
was Declan Nestor (28th
of February 2023)
•Guide dog course in
Ballincollig for a week
(23rd to 27th January
2023)
Helen hair salon -
barryroe - for a a couple
times a week for a month
helping in reception and
washing client hair
Timeline
Waitress assistant
Innishannon house hotel
05.2024 - 08.2024
Leaving Cert ( same as A levels) - English, Maths, Art, Geography, Computer studies
Sacred Heart Girls School
04.2023 - 04.2024
Kitchen porter
Innishannon house hotel
03.2023 - 06.2024
Kitchen porter
Courmacsherry Hotel
07.2022 - 09.2024
Commercial cleaner
House Angel
07.2022 - 07.2024
Junior Cert ( equivalent to GCSE) - English, Maths, Science, Art, Geography, History, Computer studies
Bandon Grammar Senior School
08.2019 - 04.2023
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