Annabel Charlton

- Part-time seasonal job (end of march to end of october).

- Experience of being included in an elite group of bagpipers who are given this opportunity.

- Play the bagpipes on the hour at 11am - 3pm for 15 minutes as part of a long standing tradition.

- Entertaining visitors at Blair Castle.

- Talking to visitors and taking tune requests.

- Experience of working at a small 4 star hotel and restaurant.

- Greeted guests for breakfast and dinner warmly and taking them to their tables.

- Provided attentive and professional service that aligned with the hotel's ethos.

- Set and cleared tables to ensure areas were kept clean and tidy.

- Performed end-of-shift cleaning duties, maintaining hygienic conditions in the scullery.

- Placed orders to the chefs promptly, reducing wait time for meals for guests.

- Provided friendly, professional service to maintain high levels of customer satisfaction.

- Ensured that I demonstrated safe food handling at all times.

- Communicated dietary needs and allergies to the chefs when needed.

- Stocked up on drinks when needed.

- Balanced the needs of multiple tables whilst maintaining top-quality customer service.

- Dealt with any complaints professionally and promptly, notifying the Front of House lead manager of any concerns.

- Took orders at the till from customers and putting them into the POS system.

- Stocked the drinks fridge up to deal with peak demands.

- Made hot drinks for customers.

- Ensured that all areas were clean at all times.

- Performed end-of-shift cleaning duties, including cleaning the staff and public toilets.

- Served hot food to customers at their tables.

- Ensured I demonstrated high levels of food safety when handling food.

- Alerted the chefs of any special dietary requests.

- Set up space for conferences within the building.

- Handled cash transactions accurately.

- Cleaned tables after use and kept them clear of used crockery, glassware and cutlery.

- Experience of working in a 5 star boutique luxury hotel and restaurant.

- Greeted guests warmly into the restaurant for breakfast and dinner and took them to their tables.

- Followed strict hygiene standards to maintain cleanliness in food handling areas.

- Improved customer satisfaction by providing attentive and professional service.

- Set and cleared tables.

- Performed end-of-shift cleaning duties, maintaining hygienic conditions in the restaurant.

- Alerted the chefs of any specific dietary requirements or allergies of a customer if needed.

- Worked as a waitress for large weddings, often serving a couple hundred guests with a large team.

- Making and serving drinks at the bar.

- Dealt with any complaints in a professional manner and made the restaurant manager aware of them.

- Advised on food and drink choices based on customer preferences.

- Took accurate orders and relayed information to the kitchen about preferences, requests or allergens.

- Polished glasses and cutlery to pristine standards.