Anna Malone
Dublin
Summary
Experienced administrative professional with a robust background in regulatory compliance, project management, and office operations within the Public and Private sectors. Proven ability to streamline processes, manage high-volume caseloads, and provide exceptional support to executive teams. Skilled in document management, stakeholder communication, and use of Microsoft Office Suite. Committed to enhancing efficiency and ensuring smooth office operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regulatory Executive - Fitness to Practice
Pharmaceutical Society of Ireland
2020.10 - Current
- Oversaw resolution of numerous statutory complaints within specified timeframes, maintaining accuracy throughout the process. Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Streamlined administrative processes for document collation for Disciplinary Committee hearings.
- Managed coordination of meetings for senior management and PSI Council, including scheduling, agenda preparation, and minute documentation.
- Enhanced internal and external communication by collaborating with the Communications Team to produce quarterly newsletters; provided insights through compiling and analyzing statistical data for the Fitness to Practice and Customer Relations teams
- Contributed to improved departmental efficiency by providing cross-functional administrative support to the Fitness to Practice and Customer Relations Teams.
Online Nutrition Coach
NOLA Nutrition
2018.02 - Current
- Provided personalized online coaching focused on weight management and athletic performance, particularly in strength sports
- Assessed clients' dietary intake and developed customized meal plans, leading to improved health outcomes.
Food NPD Technologist/Production Supervisor
Dessert First
2020.01 - 2020.10
- Analyzed data from market research studies to understand customer needs and preferences resulting in New Product Development (NPD) projects, including healthy snacks and vegan product lines
- Developed and implemented a comprehensive quality system for retail products, guaranteeing adherence to industry standards.
- Coordinated bakery's pandemic response and maintained workplace safety as the COVID-19 Lead Representative.
- Led reformulation of recipes, labels, and spec sheets, ensuring product compliance and readiness for market launch.
Temporary Administrative Staff
Osborne Recruitment
2019.09 - 2020.01
- Managed front-desk responsibilities such as telephone reception, post handling, and data entry to maintain seamless daily operations.
- Verified documentation with 100% accuracy, supporting compliance and administrative processes.
- Verified accuracy of data by cross-referencing with source documents.
QA Technician
Fuscos Foods
2019.04 - 2019.06
- Monitored critical control points (CCP) for HACCP compliance on the production floor, conducting audits and compiling detailed reports
- Supported production operations by verifying check sheets and production records, contributing to quality assurance initiatives.
- Developed and maintained effective working relationships with internal customers, vendors, and suppliers.
Market R&D Intern
Country Crest
2019.01 - 2019.04
- Researched market conditions, retail competition, and consumer preferences to uncover innovative fresh food concepts and product potentials.
- Contributed to strategic product development through organized research trips and identification of emerging market trends in Germany and the UK.
- Prepared presentations to the Board outlining findings from market research.
Education
Data Analysis -
UCD Professional Academy
2024-01
Postgraduate Diploma in Business & Management -
Queens University Belfast
2022-01
MSc Exercise And Nutrition Science -
University of Chester
2019-01
BSc (Hons) Food Innovation -
Dublin Institute of Technology, Ireland
Skills
- Regulatory Compliance
- Project Management
- Office Administration
- Data Entry & Analysis
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Document Management Systems
- CRM Software
Certification
- Microsoft Office Specialist (MOS) Certification
- HACCP Certification
- Project Management Essentials
References
Available upon request
Languages
English
First Language
Timeline
Regulatory Executive - Fitness to Practice
Pharmaceutical Society of Ireland
2020.10 - Current
Food NPD Technologist/Production Supervisor
Dessert First
2020.01 - 2020.10
Temporary Administrative Staff
Osborne Recruitment
2019.09 - 2020.01
QA Technician
Fuscos Foods
2019.04 - 2019.06
Market R&D Intern
Country Crest
2019.01 - 2019.04
Online Nutrition Coach
NOLA Nutrition
2018.02 - Current
Data Analysis -
UCD Professional Academy
Postgraduate Diploma in Business & Management -
Queens University Belfast
MSc Exercise And Nutrition Science -
University of Chester
BSc (Hons) Food Innovation -
Dublin Institute of Technology, Ireland
- Microsoft Office Specialist (MOS) Certification
- HACCP Certification
- Project Management Essentials
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