Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
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Anna Kornieieva

Dublin,Ireland

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality.Tallented and skilled multitasker comfortable juggling competing priorities.
Polished in concocting specialty cocktails and adding inspiration to new menus. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Bartender

Hard rock hotel Zampas bar & restaurant
Dublin, Ireland
02.2023 - Current
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Provided efficient food and drinks service for high levels of customer satisfaction.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Maintained bar stocks, replenishing daily as necessary.
  • Memorised orders in loud and busy environments to maintain speedy service at peak times.

Restaurant waiter

Hard rock hotel Zampas bar & restaurant
Dublin, Ireland
06.2022 - 02.2023
  • Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Pharmacist

Pharmacy Kopeyka
Odesa, Ukraine
06.2019 - 03.2022
  • Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
  • Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
  • Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
  • Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
  • Managed pharmacy budgets through inventory management.
  • Advised patients on pharmaceutical products and potential side effects for medications.
  • Informed patients of best methods for managing chronic conditions and most appropriate ways for taking prescriptions.
  • Optimised workflow processes to enhance productivity within the team.

Education

Master of Pharmaceutical Chemistry

Mechnikov University
Odesa, Ukraine
09.2018 - 06.2024

Skills

  • Customer Service
  • Customer relations
  • Health and Safety
  • Payment Processing
  • Verbal communication
  • Food preparation
  • POS Systems
  • Employee management
  • Conflict Resolution
  • Training and Development
  • Inventory control
  • Just In Time stock control
  • Bar security
  • Cocktail list development
  • Creativity
  • Till balancing
  • Bar snacks promotion
  • Cocktail mixing
  • Employee training
  • Mixology
  • Bar cleaning and maintenance

Affiliations

  • Sport - gym
  • Music - singing
  • Books
  • Religions
  • Psychology
  • Content maker - make videos and photos

Languages

Russian
Native
Ukrainian
Native
English
Fluent
Spanish
Beginner

References

References available upon request.

Timeline

Bartender

Hard rock hotel Zampas bar & restaurant
02.2023 - Current

Restaurant waiter

Hard rock hotel Zampas bar & restaurant
06.2022 - 02.2023

Pharmacist

Pharmacy Kopeyka
06.2019 - 03.2022

Master of Pharmaceutical Chemistry

Mechnikov University
09.2018 - 06.2024

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Anna Kornieieva