Anna Kalinina
Cold Lake
Summary
I have over 10 years of sales experience, working as a sales representative in the furniture textiles and foam industry.
I have formed professional relationships with numerous corporate and small business entities in Europe over the span of my career,
always striving to meet the individualized needs of my clients.
Overview
15
15
years of professional experience
Work History
Vendor and SMM
Farmers Market
11.2024 - Current
- Answered questions and assisted customers with item selection.
- Met sales goals by offering excellent customer service.
- Display of goods
- Social media management (creating marketing campaigns and content )
- Creating templates (Canva)
- Monitor similar social media channels for industry trends
Sales/ Social Media Coordinator
Texru
04.2024 - 12.2024
- Created social media content with consistent content and tone.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Website maintenance (fill the website catalog)
- Creating templates (Canva)
- Monitor similar social media channels for industry trends
Sales Manager
Egida-SZ
03.2016 - 06.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Manager
The Ad. Agency
11.2010 - 12.2015
- Sales Support
- Offer products and additional services that are relevant to client needs and requests
- Foster existing client relationships to maintain a loyal and satisfied customer base.
Shop-assistant
The Imperial Porcelain
06.2010 - 10.2010
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Generates and processes sales
Education
Certificate - Web Development (JavaScript)
CanSheCode
Montreal, ON, Canada 03-2025
Certificate - Web Development (Bootstrap)
CanSheCode School
Montreal, ON, Canada03-2023
Certificate - Web Development (HTML / CSS)
CanSheCode School
Montreal, ON, Canada01-2023
Master of Arts - Master of The World Arts: Teacher of Cultural Stud
Herzen University
Saint-Petersburg, Russia07-2010
Skills
- Highly knowledgeable of products
- Experience in retail and manufacturing sales
- Excellent communication skills
- Issue resolution
- Relationship management
- Customer needs assessment
Timeline
Vendor and SMM
Farmers Market
11.2024 - Current
Sales/ Social Media Coordinator
Texru
04.2024 - 12.2024
Sales Manager
Egida-SZ
03.2016 - 06.2022
Sales Manager
The Ad. Agency
11.2010 - 12.2015
Shop-assistant
The Imperial Porcelain
06.2010 - 10.2010
Certificate - Web Development (JavaScript)
CanSheCode
Certificate - Web Development (Bootstrap)
CanSheCode School
Certificate - Web Development (HTML / CSS)
CanSheCode School
Master of Arts - Master of The World Arts: Teacher of Cultural Stud
Herzen University
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