Éanna Ó Cosgora
Galway
Summary
An extrovert who enjoys being around people. Friendly, well-mannered, and works very well in teams. Competent in computer skills and excellent communication abilities. Able to take initiative. Looking to upskill knowledge in customer service and gain experience in a working environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shop Assistant
Dr. Clare Apothecary & Clinic
Galway
05.2022 - 12.2022
- Assisted customers with product selection and sales, recommending items to increase transaction value
- Operated cash registers with accuracy and processed cash and card transactions
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays
- Fostered positive relationships with customers to enhance loyalty and retention
Healthcare Assistant
Brookhaven Nursing Home
Galway
04.2022 - 12.2022
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing
- Provided personalized care and support to vulnerable individuals, helping them retain maximum independence
- Prepared healthy meals with additional mealtime planning, feeding, and support
- Participated in personal development initiatives to enhance service delivery and patient care
Special Needs Assistant
Scoil Iognaid
Galway
02.2020 - 09.2020
- Used curriculum with life-based approach
- Met with parents about student needs to garner additional support
- Liaised with team of professionals from different disciplines to implement comprehensive action plan
- Created and distributed instructional materials for group and one-on-one use
Catering Assistant
COPE
Galway
01.2017 - 01.2018
- Ensured cleanliness and usability of crockery, cutlery, and utensils for smooth-running, high-functioning kitchen operations
- Prepared food for high-capacity events to strict schedules
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences
- Operated cash register to quickly process sales, maintaining excellent customer service levels
Education
Undergraduate - Child/Youth/Family Policy and Practice
University of Galway
Ireland04.2025
Diploma in Foundation Studies - Arts
University of Galway
Ireland04.2025
I.T Certificate -
Galway Technical Institute
Galway, County Galway06.2020
Special Needs Assistance Level 5 -
Coláiste Iognáid
Galway, Co. Galway06.2017
Skills
- Microsoft Office Suite
- Adobe Illustrator
- Photoshop
- Dreamweaver
- WordPress
- Windows 7
- Windows 8
- Windows Vista
- UNIX
- Linux
- Windows 10
- SharePoint
Certification
Azure Fundamentals (Passed AZ-900 and MS-900 exams)
Creative Writing
Enjoy writing short stories.
Sport
Enjoy both watching and playing badminton, tennis, and soccer.
Computers
Keen interest in technology - phones, consoles, and safety on the internet.
References
- J.P Kilbane, Teacher, 086 329-7859
- Jerry Sheehan, Teacher, 087 952-0832
Hobbies and Interests
Features winner of National Journal Awards 2015, article published in the Galway Advertiser.
Reading
Irish heritage, psychology, biographies, and current affairs.
Communication Skills
Distinction award in GTI course.
Timeline
Shop Assistant
Dr. Clare Apothecary & Clinic
05.2022 - 12.2022
Healthcare Assistant
Brookhaven Nursing Home
04.2022 - 12.2022
Special Needs Assistant
Scoil Iognaid
02.2020 - 09.2020
Catering Assistant
COPE
01.2017 - 01.2018
Undergraduate - Child/Youth/Family Policy and Practice
University of Galway
Diploma in Foundation Studies - Arts
University of Galway
I.T Certificate -
Galway Technical Institute
Special Needs Assistance Level 5 -
Coláiste Iognáid
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