ANKIT TIWARI

Company Overview:

• iNube is one of the leading providers of innovative digital insurance solutions in the global insurance industry.

Work Details:

• Collaborated with top industry players focusing on Crop insurance including Bajaj Alliance, Universal Sompo, SBI General Insurance, and Future Generali.
• Introduced innovative features across Admin, Policy booking, Claims, Survey, Receipting, Vendor Payment and CRM modules.
• Conducted requirement gathering and gap analysis.
• Documented business requirements including BRD, FRS, user manuals and SOWs with process flows and wireframes.
• Drafted comprehensive use cases and user stories and designed detailed flowcharts and workflows to enhance efficiency.
• Collaborated with cross-functional teams to integrate subject matter expertise into projects.
• Showcased product features to potential clients.
• Analysed business processes to identify inefficiencies and recommend improvements for operational excellence.
• Conducted market research to inform product development strategies and competitive positioning.

• Build long-term relationships with students and parents for admission and club counselling for college.
• Generated leads through cold calling, and visiting coaching centers and institutes thereby creating their interest in college admission.

Company Overview:

• Holding a commercial bank licence, State Bank of Mauritius stands as the second-largest bank in Mauritius with a market share of about 25% of domestic banking assets.

Internship Details:

• Worked for various departments; HR, E-Business, Operations, Non-banking Financial Cluster, SBM Academy and under the Service Excellence team.
• Handled the back-end operations and managed the bank reconciliation & cheque clearance.
• Documented HR records and maintained dashboards and trackers.
• Prepared comprehensive reports on industry trends, providing valuable insights for strategic decision-making.
• Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.

• Established and maintained relationships with vendors and venues.
• Planned events, client handling, logistics management and hospitality.
• Created reliable financial reports and collected payments for the successful handling of 40+ events.