Ankan Biswas

• Established cordial relationships with key stakeholders to align vision and benefits.
• Defined and informed future change, using data modelling tools and techniques.
• Documented and traced project lifecycle to meet objectives.
• Oversaw new product designs to examine future performance in market.
• Monitored project status to gauge progress and meet deadlines.
• Liaised with business and IT groups to establish short-term and long-term goals.
• Presented analysis of strategic opportunities to operational, technical and strategic specialists.

• Led cross-functional teams in analyzing technological changes to understand the operational impact.
• Liaised with stakeholders to verify technology alignment, recommending solutions against project specifications.
• Reviewed files, records and historic data to obtain required business information for development requests.
• Conducted training classes, held personal meetings and led special workshops to improve employee performance.
• Delivered end-to-end IT systems and business change projects in line with project specifications.
• Performed research to understand departmental and organizational needs, using findings to create tailored solutions.
• Conducted interviews with key business users to collect information on processes and user requirements.
• Executed projects using Waterfall and Agile methodologies.

Clients: MARTIN-BROWER (The Global Supply Chain of McDonald's.)

Safeway the American supermarket chain.

• Used outstanding networking and relationship-building abilities to secure new clients, increasing new-client revenue.
• Analyses data and produced modelling to identify trends and process efficiencies.
• Presented complex information to diverse audiences with clarity and confidence.
• Facilitated client project from concept to execution.
• Introduced the Kompass App for Salesforce, highlighting its features and functionalities as a powerful tool for salesforce management and customer relationship management (CRM).
• Demonstrated leadership skills by practicing strategic and methodological thinking.
• Determined flaws and gaps and provided tactical solutions.
• Tracked database KPIs, reporting key metrics and using results to plan improvement action.