Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Anju Kumar

Anju Kumar

Bangalore

Summary

Experienced and highly trained professional with 3+ years of work experience in customer interaction and system orientation. Demonstrates solid industry knowledge and maintains a positive attitude in daily operations. Seeks a position where expertise in daily operations, customer support, and market trend analysis can be effectively utilized. A devoted and detail-oriented specialist, eager to expand professional skillset and contribute to company growth. Excited to embrace new challenges and continue learning on the job.

Overview

5
5
years of professional experience

Work History

SharePoint Admin

Ernst & Young, Mahadevapura
04.2023 - 10.2023
  • Collaborate with cross-functional teams to gather and understand requirements for SharePoint solutions
  • Design, develop, and implement custom SharePoint sites, web parts, workflows, and applications
  • Provide in-depth technical and service support for the intranet website
  • Troubleshoot and resolve technical issues related to SharePoint
  • Develop and maintain documentation for SharePoint solutions, including design specifications and user guides
  • Services to maintain issues, queries, and application enhancements.

Talent Head

CastYou, Indiranagar
04.2022 - 03.2023
  • Developing and presenting pitches to potential clients
  • Conducting auditions & talent monitoring & Shoot Scheduling
  • Negotiating prospective business deals & portfolio
  • Designing & driving the adoption of consistent interviewing & selection practices that support a strong candidate experience for ecommerce platforms.

Relationship Officer

Axis Bank
08.2021 - 03.2022
  • RAC, Loan Against Securities, Generate new customer leads through various channels
  • Follow up on new leads and referrals to generate business
  • Achieving the monthly sales targets
  • Follow the various internal guidelines and procedures of the bank
  • Ensure customer satisfaction through regular engagement
  • Proactively identify sales prospects and conduct business development activities
  • Review independently all documents and link entire customer accounts to suitable relationship
  • Develop and oversee relationships with clients performing alongside Relationship Manager to ensure top level service provided to clients.

Primary Teacher

Shishya BEML Public School, BEML
05.2018 - 04.2019
  • Assembled detailed daily lesson plans in accordance with curriculum guidelines
  • Planned classroom activities through ICT Board and provided tutoring when necessary
  • Reviewed student assignments and provided a fair evaluation of all work
  • Developed appropriate lesson plans and assessment methods
  • Delegated some responsibilities to classroom teaching assistants and helped Coordinators.

Education

Bachelor of Computer Applications -

Bharathiar University of Distance Education
2019

BE - Electronics & Communication Engineering

Nehru Institute of Engineering and Technology
2014

Skills

  • Analytical problem solving
  • Being Detail-Oriented
  • Positive Attitude
  • Bilingual Customer Support
  • Time Management
  • Interpersonal Skills
  • Complaint Resolution
  • Communication
  • Proficient in MS Office

Languages

  • English, Malayalam, and Tamil

    • Additional Information

    • Date of Birth: 07-March-1992
    • Marital status: Married
    • Nationality: Indian
    • Passport Number: M9986052

    Timeline

    SharePoint Admin

    Ernst & Young, Mahadevapura
    04.2023 - 10.2023

    Talent Head

    CastYou, Indiranagar
    04.2022 - 03.2023

    Relationship Officer

    Axis Bank
    08.2021 - 03.2022

    Primary Teacher

    Shishya BEML Public School, BEML
    05.2018 - 04.2019

    BE - Electronics & Communication Engineering

    Nehru Institute of Engineering and Technology

    Bachelor of Computer Applications -

    Bharathiar University of Distance Education

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