ANITA O'SHAUGHNESSY
Drumcondra
Summary
Dedicated and outgoing professional with a passion for providing exceptional service and fostering a positive team environment. Known for creating welcoming experiences for guests through attentive service and a friendly demeanor. Possesses nearly two years of experience in fine dining as a waitress, demonstrating strong leadership skills in guiding team efforts and meticulous attention to detail. Eager to contribute to a dynamic team and exceed expectations in any role."
Overview
3
3
years of professional experience
Work History
Restaurant Waitress
Falls hotel & spa
Ennistimon
08.2022 - Current
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns
- Delivered exceptional service by greeting and serving customers in timely, friendly manner
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
Student exam attendant
Ennis Community College
Ennis
06.2021 - 06.2021
- I prepare the exam centre for the Irish Leaving Certificate
- I escorted candidates to and from sections of exam room
- I assisted my supervisor in everything he needed to ensure a smooth-running exam
- During breaks I prepared my supervisor coffee, biscuits and sandwiches
- I also acted as a link between the exam supervisor and the school authority.
Education
Irish Leaving certificate - Maths, English, Irish, Business, History, Geography, Music
Ennis community College
05.2022
Bachelor of Science - International Relations
Dublin City Unvirsity
DublinSkills
- Upbeat, outgoing and positive
- Efficient under pressure
- Highly responsible and reliable
- Fine dining experience
- High-volume dining
- Cleaning requirements
- Interpersonal skills
Languages
- English, Native
- Irish, Elementary
References
Matilda Neylon, Restaurant Manager, Falls Hotel & Spa, 0879405529
Timeline
Restaurant Waitress
Falls hotel & spa
08.2022 - Current
Student exam attendant
Ennis Community College
06.2021 - 06.2021
Irish Leaving certificate - Maths, English, Irish, Business, History, Geography, Music
Ennis community College
Bachelor of Science - International Relations
Dublin City Unvirsity
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